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Subject: almost no programs work

Original Message
Name: timmay
Date: October 5, 2007 at 20:09:42 Pacific
Subject: almost no programs work
OS: windows Xp service pack 2
CPU/Ram: 1024mb
Model/Manufacturer: gateway
Comment:
about a month back i got a virus called tuvspnk.dll and it was removed, so i thought nothing of it

but now none of my programs except for microsoft outlook and internet exlporer 6.0 work, and anything i download and try to run doesnt work either

ive been using bitdefender (since now only online scanners work for me) and the spyware xcan that ive noticed in other pars of this site, xcleaner fixed a lot of registry keys (which i cant access either) and bitdefender finds about 50 viruses per week and removes all except tuvspnk.dll dnlsvc.exe, spoolsv.exe and those are the only ones i can remember

for extra info task manager still works, and it has about 28 process where it used to be 40+, and when i click on shortcuts and such a window will say "windows cannot open this file because it needs to know what created it" or something like that

also i can get to microsoft word by clicking on the icon in my IE toolbar

system restore in both safe and normal hasnt worked, and none of the programs work on safe mode

keep in mind that i can't use anything offline! i need online scanners/ removers and i really dont want to reformat as i cant find my recovery cds


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Response Number 1
Name: Tufenuf
Date: October 5, 2007 at 20:15:03 Pacific
Subject: almost no programs work
Reply: (edit)
timmay, See Response Number 2 in the thread at the link below and give it a try.

http://www.computing.net/windowsxp/...


Tufenuf


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Response Number 2
Name: timmay
Date: October 5, 2007 at 20:23:24 Pacific
Subject: almost no programs work
Reply: (edit)
when i double click on it it gives me the same error message as if i try to run a .exe


thanks for the fast response btw


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Response Number 3
Name: Tufenuf
Date: October 5, 2007 at 20:25:52 Pacific
Subject: almost no programs work
Reply: (edit)
timmay, If you can't run the file do the following:

Press CTRL-ALT-DEL and open Task Manager. Once there, click File, then hold down the CTRL key and click New Task (Run). This will open a Command Prompt window. Enter REGEDIT.EXE and press Enter. Once regedit is open click File>Import and locate that reg file fix, hilite it and click Open.

Tufenuf



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Response Number 4
Name: timmay
Date: October 5, 2007 at 20:28:14 Pacific
Subject: almost no programs work
Reply: (edit)
"not all data was seucessfully written to the registry, some keys are open by the system or other processes"

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Response Number 5
Name: Tufenuf
Date: October 5, 2007 at 20:32:41 Pacific
Subject: almost no programs work
Reply: (edit)
timmay, Follow the instructions at the link below.
"How Do I Perform A System Restore From Safe Mode With Command Prompt Option."

http://xphelpandsupport.mvps.org/ho...

Tufenuf


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Response Number 6
Name: timmay
Date: October 6, 2007 at 08:20:01 Pacific
Subject: almost no programs work
Reply: (edit)
ok thanks ill try that now

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Response Number 7
Name: timmay
Date: October 6, 2007 at 08:51:57 Pacific
Subject: almost no programs work
Reply: (edit)
it seemed like it worked, but when the computer got past the welcome screen, it said windows cannot open this file:
rstrui.exe

then it cannot open it because it needs to know what created it

also when i ran the system restore part, the calender wouldnt show up, so i had to try undoing an earlier change from july 1st


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Response Number 8
Name: timmay
Date: October 6, 2007 at 10:17:54 Pacific
Subject: almost no programs work
Reply: (edit)
i realize that i didnt say whether the restore worked or not
it didnt

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Response Number 9
Name: timmay
Date: October 8, 2007 at 11:37:49 Pacific
Subject: almost no programs work
Reply: (edit)
still need help!

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Response Number 10
Name: timmay
Date: October 9, 2007 at 18:16:58 Pacific
Subject: almost no programs work
Reply: (edit)
i figured out how to rune games... i may be able to run a hijackthis now ill post it later

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