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All the files are gone

March 24, 2012 at 16:02:04
Specs: Toshiba Laptop

I turned on my computer and all my files are deleted i did not delete them myself and it say there an error messages that keep popping out.

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#1
March 24, 2012 at 18:25:59

'it say there an error messages that keep popping out.'

And pray tell WHAT are the EXACT error messages?

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


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#2
March 24, 2012 at 21:43:00

What is more likely is you have a virus that has hidden your files.....often by creating another user. For example your user name is Karina....so when you look in windows explorer you can see your user name in the folder structure......a virus going around makes another user account called User.Karina (just an example) and changes the login so that account is the one that loads......and voila it appears all your stuff is gone. So before you try anything desperate....your stuff is probably still there (in most cases). Now I cannot say for sure which nasty you may have gotten and sometimes its better to let a tech do those ones. You can try running malwarebytes and removing anything it finds and a rootkit removal program and see where that puts you. Both links are free and you can decline the malwarebytes free trial thingy that will pop up when you finish installing it.

http://download.cnet.com/Malwarebyt...

http://support.kaspersky.com/faq/?q...


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