after virus cannot boot from setup cd

Microsoft Windows xp professional w/serv...
June 26, 2010 at 18:03:33
Specs: Windows XP
I had malware in the form of a fake av program
on a users work computer. I have the system
cleaned with the exception of 1 file that ESET
and Malwarebytes cannot remove. I tried to
boot from a bartpe cd and it locks on post. I
then tried the boot from an XP setup cd and it
locks at 'starting windows'. The system will
boot fine from the HDD. The file that the
scanners show as infected is
c:\windows\system32\drivers\qeyyc.sys. I
cannot remove it even in safe mode command
prompt. Both scanners find the file as a
rootkit and say it is removed, but it is still
there The only issue I have are many redirects
when using IE. ESET is blocking them but
doesn't give me a infection warning.

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July 3, 2010 at 18:40:27

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