Upon Startup/Restart, I get a message that indicates my there is a problem with my Windows Defender that prevents its bootup. Additionally, I keep getting a popup message from a small red X-shield in start up tray. Frequently, my computer automatically performs uncommanded connection to the Internet, when it brings me to these pop-up sites to remove spyware. Today, I suddently have a new Program File named nnzmzcd with a single file named admcmd.dll in it. I tried to delete the .dll file, but it would not allow me. I did not install this Program File. I believe all of this is from Adware/Spyware or Virus. How can I safely remove these items?

Please download Malwarebytes' Anti-Malware from one of these sites: MalwareBytes1 MalwareBytes2 1. Double Click mbam-setup.exe to install the application. 2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. 3. If an update is found, it will download and install the latest version. 4. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient. 5. When the scan is complete, click OK, then Show Results to view the results. 6. Make sure that everything found is checked, and click Remove Selected. 7. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately. 8. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM. 9. Copy&Paste the entire report in your next reply. Please download and install the latest version of HijackThis v2.0.2: Download the "HijackThis" Installer from this link: Hijack This 1. Save " HJTInstall.exe" to your desktop. 2. Double click on HJTInstall.exe to run the program. 3. By default it will install to C:\Program Files\Trend Micro\HijackThis. 4. Accept the license agreement by clicking the "I Accept" button. 5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log. 6. Click "Save log" to save the log file and then the log will open in Notepad. 7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log. 8. Paste the log in your next reply. 9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

Thank you so much for your advice. I downloaded the MalwareBytes software and after installing and running it, I found that it identified more than 63-Trojans, Adware, and virus traces. It allowed me to quarantine and delete all of them, which restored all of my full-functionality (including restoring my Windows Defender usage upon reboot). I have not had any further appearances of the troublesome items. Thank you so much. You asked for full Log of my findings. Please find it herein (sorry long log entries): Malwarebytes' Anti-Malware 1.28 Database version: 1259 Windows 5.1.2600 Service Pack 3 2008/10/12 13:58:51 mbam-log-2008-10-12 (13-58-51).txt Scan type: Full Scan (A:\|C:\|D:\|E:\|) Objects scanned: 119300 Time elapsed: 1 hour(s), 39 minute(s), 11 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 22 Registry Values Infected: 3 Registry Data Items Infected: 0 Folders Infected: 2 Files Infected: 63 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CLASSES_ROOT\CLSID\{9dd4258a-7138-49c4-8d34-587879a5c7a4} (Fake.Dropped.Malware) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{c3bcc488-1ae7-11d4-ab82-0010a4ec2338} (Fake.Dropped.Malware) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{33331111-1111-1111-1111-615111193427} (Trojan.Clicker) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{33331111-1131-1111-1111-611111193428} (Trojan.Clicker) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9dd4258a-7138-49c4-8d34-587879a5c7a4} (Fake.Dropped.Malware) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{b8c0220d-763d-49a4-95f4-61dfdec66ee6} (Fake.Dropped.Malware) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c3bcc488-1ae7-11d4-ab82-0010a4ec2338} (Fake.Dropped.Malware) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{000000da-0786-4633-87c6-1aa7a4429ef1} (Fake.Dropped.Malware) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\dpcproxy (Fake.Dropped.Malware) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\logons (Fake.Dropped.Malware) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\typelib (Fake.Dropped.Malware) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\HOL5_VXIEWER.FULL.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Classes\applications\accessdiver.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\fwbd (Trojan.FakeAlert) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\HolLol (Trojan.FakeAlert) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Inet Delivery (Trojan.FakeAlert) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\mslagent (Trojan.FakeAlert) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Golden Palace Casino NEW (Trojan.DNSChanger) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SYSTEM\currentcontrolset\Services\iTunesMusic (Fake.Dropped.Malware) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SYSTEM\currentcontrolset\Services\rdriv (Fake.Dropped.Malware) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\wkey (Malware.Trace) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\mwc (Malware.Trace) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\azc9o7kkk8 (Trojan.FakeAlert.H) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\SystemCheck2 (Trojan.Agent) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\brastk (Trojan.FakeAlert) -> Quarantined and deleted successfully. Registry Data Items Infected: (No malicious items detected) Folders Infected: C:\WINDOWS\mslagent (Adware.EGDAccess) -> Quarantined and deleted successfully. C:\WINDOWS\system32\smp (Fake.Dropped.Malware) -> Quarantined and deleted successfully. Files Infected: C:\WINDOWS\karna.dat (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\WINDOWS\system32\karna.dat (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\WINDOWS\mslagent\2_mslagent.dll (Adware.EGDAccess) -> Quarantined and deleted successfully. C:\WINDOWS\mslagent\mslagent.exe (Adware.EGDAccess) -> Quarantined and deleted successfully. C:\WINDOWS\mslagent\uninstall.exe (Adware.EGDAccess) -> Quarantined and deleted successfully. C:\WINDOWS\system32\smp\msrc.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully. C:\WINDOWS\a.bat (Fake.Dropped.Malware) -> Quarantined and deleted successfully. C:\WINDOWS\base64.tmp (Fake.Dropped.Malware) -> Quarantined and deleted successfully. C:\WINDOWS\FVProtect.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully. C:\WINDOWS\userconfig9x.dll (Fake.Dropped.Malware) -> Quarantined and deleted successfully. C:\WINDOWS\winsystem.exe (Fake.Dropped.Malware) -> Quarantined and deleted successfully. C:\WINDOWS\zip1.tmp (Fake.Dropped.Malware) -> Quarantined and deleted successfully. C:\WINDOWS\zip2.tmp (Fake.Dropped.Malware) -> Quarantined and deleted successfully. C:\WINDOWS\zip3.tmp (Fake.Dropped.Malware) -> Quarantined and deleted successfully. C:\WINDOWS\zipped.tmp (Fake.Dropped.Malware) -> Quarantined and deleted successfully. C:\WINDOWS\bdn.com (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\iTunesMusic.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\mssecu.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\akttzn.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\anticipator.dll (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\awtoolb.dll (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\bdn.com (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\bsva-egihsg52.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\dpcproxy.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\h@tkeysh@@k.dll (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\hoproxy.dll (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\hxiwlgpm.dat (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\hxiwlgpm.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\msgp.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\msnbho.dll (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\mssecu.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\msvchost.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\mtr2.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\mwin32.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\netode.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\newsd32.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\ps1.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\psof1.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\psoft1.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\regc64.dll (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\regm64.dll (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\Rundl1.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\sncntr.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\ssurf022.dll (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\ssvchost.com (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\ssvchost.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\sysreq.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\taack.dat (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\taack.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\temp#01.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\thun.dll (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\thun32.dll (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\VBIEWER.OCX (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\vcatchpi.dll (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\winlogonpc.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\winsystem.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\WINWGPX.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\drivers\beep.sys (Fake.Beep.Sys) -> Quarantined and deleted successfully. C:\WINDOWS\system32\dllcache\beep.sys (Fake.Beep.Sys) -> Quarantined and deleted successfully. C:\WINDOWS\system32\vbsys2.dll (Trojan.Clicker) -> Quarantined and deleted successfully. C:\WINDOWS\brastk.exe (Trojan.FakeAlert) -> Delete on reboot. C:\WINDOWS\system32\wini104552633.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\Documents and Settings\Michael Erickson\delself.bat (Malware.Trace) -> Quarantined and deleted successfully.

I doubt that it totally cleaned the computer. You should complete the cleaning process, the scans in response #1 only begin the clean-up.

This is the Log Report that I found when I downloaded and scanned using the HijackThis as recommended; is there still file viruses (not including my McAfee; Windows Defender; MalwareBytes; and Ad-Aware virus protectors)? Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 23:27:49, on 2008/10/12 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16705) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\System32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\Explorer.exe C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.exe C:\WINDOWS\system32\CTHELPER.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe C:\Program Files\Windows Defender\MSASCui.exe C:\Program Files\McAfee.com\Agent\mcagent.exe C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\system32\LEXBCES.exe C:\WINDOWS\system32\LEXPPS.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\WinZip\WZQKPICK.exe C:\WINDOWS\System32\CTsvcCDA.exe C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe C:\Program Files\McAfee\SiteAdvisor\McSACore.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\program files\common files\mcafee\mna\mcnasvc.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\Program Files\McAfee\VirusScan\McShield.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Michael Erickson\Local Settings\Temporary Internet Files\Content.IE5\1YQI84SL\HiJackThis[1].exe R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" /Spoil /RemAdvDef /Migration32 O4 - HKLM\..\Run: [PHIME2002ASync] "C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.exe" /SYNC O4 - HKLM\..\Run: [PHIME2002A] "C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.exe" /IMEName O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" O4 - HKLM\..\Run: [CTSysVol] "C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe" O4 - HKLM\..\Run: [CTDVDDet] "C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.exe" O4 - HKLM\..\Run: [CTHelper] "C:\WINDOWS\system32\CTHELPER.exe" O4 - HKLM\..\Run: [AsioReg] "C:\WINDOWS\system32\REGSVR32.exe" /S CTASIO.DLL O4 - HKLM\..\Run: [UpdReg] "C:\WINDOWS\UpdReg.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" O4 - HKLM\..\Run: [VirusScan] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe O4 - HKLM\..\Run: [dla] "C:\WINDOWS\system32\dla\tfswctrl.exe" O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe" O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe" O4 - HKLM\..\Run: [IMJPMIG9.0] "C:\PROGRA~1\COMMON~1\MICROS~1\IME\IMJP9\IMJPMIG.exe" /Preload /Migration32 O4 - HKLM\..\Run: [Lexmark X6100 Series] "C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe" O4 - HKLM\..\Run: [intell321.exe] C:\WINDOWS\system32\intell321.exe O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] /L:JPN O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1 O4 - HKCU\..\Run: [syssrvcmd] C:\WINDOWS\system32\ctkleroj.exe O4 - HKUS\S-1-5-19\..\Run: [ctfmon.exe] ctfmon.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [ctfmon.exe] ctfmon.exe (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] ctfmon.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] ctfmon.exe (User 'Default user') O8 - Extra context menu item: Microsoft Excel にエクスポート(&X) - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra 'Tools' menuitem: Sun の Java コンソール - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll O9 - Extra button: リサーチ - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - Trusted Zone: *.p0rt2.com O15 - Trusted Zone: http://secure.gestrip.com (HKLM) O15 - Trusted Zone: http://update.randhi.com (HKLM) O15 - ESC Trusted Zone: http://*.update.microsoft.com O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?lin... O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/s... O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/s... O17 - HKLM\System\CCS\Services\Tcpip\..\{55EA06E5-DBB7-4BB6-8144-28861BD311A8}: NameServer = 202.238.95.24 202.238.95.26 O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O20 - AppInit_DLLs: karna.dat O21 - SSODL: admcmd - {32341DE7-18A1-1820-7CA3-04F68842C7BE} - (no file) O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe O23 - Service: IAA Event Monitor (IAANTMon) - Intel - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.exe O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O24 - Desktop Component 1: Desktop Uninstall - (no file) -- End of file - 8321 bytes

Yes there is still a virus. Your java is out of date and may have been exploited. Download the latest version of java from this link Java Click on the JRE 6 Update 7 download button. Check the box that says: "Accept License Agreement". The page will refresh. Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop. Close any programs you may have running - especially your web browser. Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. Check any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the "coffee cup" icon next to it. Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions. Reboot your computer once all Java components are removed Then from your desktop double-click on jre-6u7-windows-i586-p.exe to install the newest version. Please download ComboFix to the desktop from one of the following links: Link1 Link 2 Link 3 Combofix is a powerful tool so follow the instructions exactly or you could damage your computer. Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with Combofix and remove some of its embedded files which may cause "unpredictable results". Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask. In your case to run Combofix do the following: 1. Go offline turn off your McAfee antivirus, Windows Defender< Ad-Aware and any other antispyware that you may have. 2. Run Combofix and save its log. 3. Restart the computer to get the antivirus running again but leave the antispyware programs off until we get the computer cleaned. 4. Post the Combofix log. Remember to re-enable the protection again afterwards before connecting to the Internet. Double-click combofix.exe Follow the prompts. (Don't click on the window while the program is running or move the mouse, it will cause your system to hang.) Please post the log it produces.

I have updated my Java as you instructed (JRE 6 Update 7). I downloaded and executed the ComboFix as you instructed. ComboFix automatically rebooted my computer. I am posting the entire Log Report below (does the general public see my Log Reports? Does the Log Reports contain enough personal info about my computer to allow a hacker to enter my computer easier or should I worry that they are learning too much about my particular computer because I posted these Log Reports)? Prior to downloading & executing ComboFix, I was off-line working on something else, when I had an UN-COMMANDED Internet Explorer connection. I very quickly broke the connection, and it did not reconnect during the past 1-hour. Should I still be worried about someone's capability to take-over my computer connections (or was this a problem of one of my internal computer software programs attempting to carry out a normal reporting duty)? Thanks for your help. ________________ LOG REPORT: ComboFix 08-10-11.04 - Michael Erickson 2008-10-13 12:18:44.1 - NTFSx86 Microsoft Windows XP Professional 5.1.2600.3.932.1.1041.18.1577 [GMT 9:00] Running from: C:\Documents and Settings\Michael Erickson\デスクトップ\ComboFix.exe * Created a new restore point * Resident AV is active [COLOR=RED][B]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/B][/COLOR] . ((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))) . C:\WINDOWS\Downloaded Program Files\ODCTOOLS C:\WINDOWS\Downloaded Program Files\ODCTOOLS\ef6b26db-344d-4ad3-ba24-aca0bdaa999a.cab C:\WINDOWS\Downloaded Program Files\ODCTOOLS\f04d289f-c60a-422b-8396-6c372047042e.cab . ((((((((((((((((((((((((( Files Created from 2008-09-13 to 2008-10-13 ))))))))))))))))))))))))))))))) . 2008-10-13 10:47 . 2008-10-13 10:47 <DIR> d-------- C:\Program Files\Common Files\Java 2008-10-13 10:47 . 2008-06-10 02:32 73,728 --a------ C:\WINDOWS\system32\javacpl.cpl 2008-10-12 12:15 . 2008-10-12 12:15 <DIR> d-------- C:\Program Files\Malwarebytes' Anti-Malware 2008-10-12 12:15 . 2008-10-12 12:15 <DIR> d-------- C:\Documents and Settings\Michael Erickson\Application Data\Malwarebytes 2008-10-12 12:15 . 2008-10-12 12:15 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes 2008-10-12 12:15 . 2008-09-10 00:08 38,528 --a------ C:\WINDOWS\system32\drivers\mbamswissarmy.sys 2008-10-12 12:15 . 2008-09-10 00:08 17,200 --a------ C:\WINDOWS\system32\drivers\mbam.sys 2008-10-12 09:49 . 2008-10-12 18:08 <DIR> d-------- C:\Program Files\Lavasoft 2008-10-12 09:49 . 2008-10-12 09:49 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard 2008-10-12 09:49 . 2008-10-12 09:50 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft 2008-10-12 07:42 . 2008-10-12 07:42 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\kncvgzmh 2008-10-08 10:03 . 2008-10-08 21:58 <DIR> d-------- C:\Documents and Settings\LocalService\Application Data\SACore . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2008-10-13 01:48 --------- d-----w C:\Program Files\Java 2008-10-08 10:38 --------- d-----w C:\Program Files\McAfee 2008-10-08 10:38 --------- d-----w C:\Documents and Settings\All Users\Application Data\SiteAdvisor 2008-10-08 00:59 --------- d-----w C:\Documents and Settings\All Users\Application Data\McAfee 2008-09-28 00:19 --------- d-----w C:\Documents and Settings\Michael Erickson\Application Data\Skype 2008-09-28 00:06 --------- d-----w C:\Documents and Settings\All Users\Application Data\WinZip 2008-07-08 14:32 32,768 --sha-w C:\WINDOWS\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008070820080709\index.dat . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "SB Audigy 2 Startup Menu"="/L:JPN" [X] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2008-04-14 15360] "MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2008-04-14 1695232] "updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" [2008-04-14 208952] "PHIME2002ASync"="C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.exe" [2003-07-18 455168] "PHIME2002A"="C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.exe" [2003-07-18 455168] "ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2003-11-13 335872] "CTSysVol"="C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe" [2002-10-29 49152] "CTDVDDet"="C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.exe" [2002-09-30 45056] "CTHelper"="C:\WINDOWS\system32\CTHELPER.exe" [2003-02-21 28672] "UpdReg"="C:\WINDOWS\UpdReg.exe" [2000-05-11 90112] "dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-03-15 122933] "UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592] "PCMService"="C:\Program Files\Dell\Media Experience\PCMService.exe" [2003-08-26 204800] "IAAnotif"="C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe" [2003-09-15 126976] "IMJPMIG9.0"="C:\PROGRA~1\COMMON~1\MICROS~1\IME\IMJP9\IMJPMIG.exe" [2007-04-19 125792] "Lexmark X6100 Series"="C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe" [2003-09-23 57344] "mcagent_exe"="C:\Program Files\McAfee.com\Agent\mcagent.exe" [2007-11-01 582992] "SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784] "AsioReg"="CTASIO.DLL" [2003-02-21 C:\WINDOWS\system32\CTASIO.DLL] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run] "DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-22 39264] "ctfmon.exe"="ctfmon.exe" [2008-04-14 C:\WINDOWS\system32\ctfmon.exe] C:\Documents and Settings\All Users\スタート メニュー\プログラム\スタートアップ\ Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696] WinZip Quick Pick.lnk - C:\Program Files\WinZip\WZQKPICK.exe [2008-09-11 525664] [HKEY_LOCAL_MACHINE\software\microsoft\security center] "AntiVirusDisableNotify"=dword:00000001 "UpdatesDisableNotify"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus] "DisableMonitoring"=dword:00000001 [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall] "DisableMonitoring"=dword:00000001 [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile] "EnableFirewall"= 0 (0x0) [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List] "%windir%\\system32\\sessmgr.exe"= "C:\\Program Files\\FerretSoft\\WebFerret\\WebFerret.exe"= "C:\\Program Files\\Microsoft Office\\OFFICE11\\WINWORD.exe"= "%windir%\\Network Diagnostic\\xpnetdiag.exe"= "C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"= "C:\\Program Files\\Skype\\Phone\\Skype.exe"= R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\McAfee\SiteAdvisor\McSACore.exe [2008-09-08 198944] . Contents of the 'Scheduled Tasks' folder 2008-08-14 C:\WINDOWS\Tasks\McDefragTask.job - c:\program files\mcafee\mqc\QcConsol.exe [2007-12-04 13:32] 2008-05-31 C:\WINDOWS\Tasks\McQcTask.job - c:\program files\mcafee\mqc\QcConsol.exe [2007-12-04 13:32] . - - - - ORPHANS REMOVED - - - - HKCU-Run-syssrvcmd - C:\WINDOWS\system32\ctkleroj.exe HKLM-Run-VirusScan - c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe HKLM-Run-intell321.exe - C:\WINDOWS\system32\intell321.exe SSODL-admcmd-{32341DE7-18A1-1820-7CA3-04F68842C7BE} - (no file) . ------- Supplementary Scan ------- . R0 -: HKCU-Main,Start Page = hxxp://www.yahoo.com/ R0 -: HKLM-Main,Start Page = hxxp://www.google.com O8 -: Microsoft Excel にエクスポート(&X) - C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O15 -: Trusted Zone: *.p0rt2.com O18 -: Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - %~$path:i . ************************************************************************** catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-10-13 12:22:47 Windows 5.1.2600 Service Pack 3 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . --------------------- DLLs Loaded Under Running Processes --------------------- PROCESS: C:\WINDOWS\explorer.exe -> C:\Program Files\McAfee\SiteAdvisor\saHook.dll . r Running Proce . C:\WINDOWS\system32\ati2evxx.exe C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe C:\WINDOWS\system32\conime.exe C:\WINDOWS\system32\LEXBCES.exe C:\WINDOWS\system32\LEXPPS.exe C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe C:\WINDOWS\system32\CTSVCCDA.exe C:\Program Files\Intel\Intel Application Accelerator\IAANTmon.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe C:\Program Files\Common Files\McAfee\MNA\McNASvc.exe C:\PROGRA~1\COMMON~1\McAfee\McProxy\McProxy.exe C:\Program Files\McAfee\VirusScan\Mcshield.exe C:\Program Files\McAfee\MPF\MpfSrv.exe C:\WINDOWS\system32\MsPMSPSv.exe . ************************************************************************** . Completion time: 2008-10-13 12:25:21 - machine was rebooted ComboFix-quarantined-files.txt 2008-10-13 03:25:15 Pre-Run: 464,778,539,008 バイトの空き領域 Post-Run: 465,390,039,040 バイトの空き領域 148 --- E O F --- 2008-10-08 01:51:44