Advanced System Care Pro

May 14, 2014 at 15:03:15
Specs: Windows 7
I had the free version for a couple of weeks & today I paid extra to get the Pro version.
I went to the website & the man downloaded everything for me.
He said I had a lot of viruses and recommended something to get rid of them (I think it was around $149.00.) I told him I had Microsoft security and was also using advance system care. I don't know if I have all those problems or if he was trying to sell me something extra.
What do you all think?

See More: Advanced System Care Pro

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#1
May 14, 2014 at 15:30:51
Sales pitch... And typically so... If you can get your money back - do so.

If you think you have anything "nasty" lurking about, there are many freebie, well tried and tested, utilities about. Many of which have been, and still are, well recommended here. All have been checked out and are on "safe/reliable" sites.

message edited by trvlr


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#2
May 14, 2014 at 15:51:17
"Sales pitch... And typically so... If you can get your money back - do so"
+1

Everything is available for FREE.

Lets check your comp.

Step1: Run Malwarebytes' Anti-Malware ( MBAM ) Free Version. Use Quick scan. Copy and Paste the contents of the log please.

http://i.imgur.com/U9IqcVj.gif
http://i.imgur.com/zHMG6J9.gif
Or,
http://i.imgur.com/eLcvyZD.gif
Malwarebytes' Anti-Malware
http://www.softpedia.com/get/Antivi...
http://www.softpedia.com/progScreen...
http://www.malwarebytes.org/free/
Make sure you uncheck > Enable free trial < at the END of the install.
http://i.imgur.com/tUFCbYz.gif
If your MBAM log indicates "No action taken". That's usually a result of NOT clicking the Remove Selected button after the scan.
Quick Scan versus Full Scan
http://forums.malwarebytes.org/inde...


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#3
May 14, 2014 at 16:41:30
"the man downloaded everything for me"

Don't let outsiders download things for you - you never know what you might get. Apart from well known and trusted companies, YOU are the only person who should download onto your computer and then be very careful to check out what you are downloading.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
May 14, 2014 at 20:24:52
thanks for the sites, I will check it out tomorrow.

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#5
May 14, 2014 at 21:48:46
They often like to walk you through the event viewer so you can see all the yellow exclamations and red x's, trying to demonstrate you have a serious problem. Scam

To err is human but to really screw things up, you need a computer!


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#6
May 15, 2014 at 15:02:05
I installed the malwarebytes anti-malware (free). It ran a scan and found 61 different things to quarantine. They were removed.
How long should I stick to the free version? I'm sure they will want me to order an up-graded one.
Thanks for telling me about this. Everyone has been helpful about this matter. If I have any problems, I will discuss this on Tom's computing net.

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#7
May 15, 2014 at 15:13:12
If it was the free version of MWB you can keep it as long as you like - useful for "on demand" scanning if you keep it updated.

Is suspect Johnw had it in mind to do some more checking as MWB was shown as Step1 in his #2. There could still be things lurking.

Always pop back and let us know the outcome - thanks


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#8
May 15, 2014 at 15:16:09
As best I understand, the "free" version is just that - free. Possibly one may have to reregister at some future date; but again it will remain "free".

Avast free version requires one to reregister at intervals; but remains free nonetheless.

Other free utilities to consider:

Adwcleaner - http://www.bleepingcomputer.com/dow...

Junkware removal tool - http://www.bleepingcomputer.com/dow...

Both very safe to use; free; and the downloadlinks are safe etc. Regularly recommended here.

Nonetheless when you install " any" utility, including the above, opt for custom install not automatic; as that way you can deselect "anything" that might otherwise be installed by default ("automatically") apart from actual/specific utility itself.


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#9
May 15, 2014 at 15:20:29
"Is suspect Johnw had it in mind to do some more checking as MWB was shown as Step1 in his #2. There could still be things lurking."

Derek is correct, you are not yet clean.


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