Yesterday i logged on my computer and everything was normal but than a software i don’t remember installing or maybe it was part of the acer aspire one laptop that i brought, suddenly popped up and saying that i have 17 item found that were types of malware, trojan, or tracking cookie.
Once in awhile later, announcement kept on popping up indicating that external hackers are trying to transfer my data to a dangerous site and they are trying to get connected to the internet to harm my laptop even more. Lots of windows started popping up intensely. I got scared and shut it down while trying to remove the software that was telling me that. I believe the software was called, ” Malware doctors”? or “protection centre”?
The software wouldn’t removed no matter how many times i tried. When i tried to turn on my laptop again….it just stop to the point where the window xp loading screen. I try to start up in ” safe mode” , a bunch of numbers and letter started to appear and than it stopped and nothing happen after that and when i press ” last known good configuration” it just continue to the window xp loading screen again. I tried alt + f10 but it brings me to the acer recovery management and after choosing the recovery options that i want, it said it will restart my computer and it stops at the window xp loading screen again.
Can someone tell me what my problem is?
Do i really have something infected?
How can i fix it?
Is it a horse trojan trying to get my credit card #?
p.s I don't have a CD inserter