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a virus has been found
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Original Message
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Name: manc73
Date: October 19, 2006 at 13:54:56 Pacific
Subject: a virus has been foundOS: xp hoeCPU/Ram: ????Model/Manufacturer: ????????? |
Comment: i am running an anti virus program and i keep getting the message "a virus has been found.The Anti-virus was unable to disinfect the file. Run the virus scan to verify that other files on your system are not infected." when i run the virus scan it is coming up clean. im getting these messages every couple of mins. C:\WINDOWS\TEMP\WIN8739.TMP.EXE is where the infected file is. and the virus name is W32/Dialer.gen!EEH. i have googled this virus and followed instructions to get rid of it but it is still there. please help
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Response Number 1
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Name: jboy
Date: October 19, 2006 at 15:10:24 Pacific
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Reply: (edit)As you can see from the location of the infected file, it's in the 'temp' folder - clearing out your temporary files might be a good starting point. You may need to try that from Safe Mode, either manually or by using the excellent CCleaner application. Still, there may be more to it - you might also consider running your (nameless) AV program from Safe Mode as well. Diplomacy is the art of saying 'Nice doggie!'... till you can find a rock
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Response Number 2
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Name: Bob (by BigBob)
Date: October 19, 2006 at 15:27:54 Pacific
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Reply: (edit)Use the Crap Cleaner as Jboy says ,then Download HIJACK THIS ZIP and paste your log file to the Analyzer
It will let you know what nastys are in your system
Post back here if you need further help,but do NOT post your log here unless asked to
Here is a link that may help you also
W32/Dialer.gen!EEH
" Please Post back to let us know if we helped "
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Response Number 5
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Name: Bob (by BigBob)
Date: October 22, 2006 at 13:39:46 Pacific
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Reply: (edit)Download and Update Ewido Anti-Malware
Then;
Disable system restore, then reboot into safe mode (at start up contiueally tap the F8 key)
Then run run Ewido in safe mode.
Then run Hijack this in safe mode and save a new log to say your desktop then reboot to normal mode and paste your log on the Analyzer Page "Turning off the the system restore deletes all restore points cause viruses,nastys like to embed themselves in there so they can re generate themselves"
" Please Post back to let us know if we helped "
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