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A problem with my system tray.

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Original Message
Name: James23
Date: October 24, 2006 at 15:28:10 Pacific
Subject: A problem with my system tray.
OS: AMD Athlon XP 2400+
CPU/Ram: 1.99GHz 224MB of Ram
Comment:

Hi for a few days ive had a yellow alert in my system tray saying antispyware update required then my browser gets hi jacked by a product called antispyweb.Does anyone know how to delete this annoying pop up.Thank you.



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Response Number 1
Name: jabuck
Date: October 24, 2006 at 19:40:34 Pacific
Subject: A problem with my system tray.
Reply: (edit)

Please post a Hijack This log so that the files associated with the virus/spyware/hijacker can be identified.

Please download HJTsetup.exe from this link http://www.thespykiller.co.uk/files/HJTsetup.exe to your desktop.
Doubleclick on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click "next" in the setup dialogue boxes until you get to the "Select Addition Tasks" dialogue.
Put a check by "Create a desktop icon" then click "Next" again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click "Finish" and it will launch Hijack This.
Click on the "Do a system scan and save a logfile" button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log and post it in this thread.

Do not fix anything yet unless you know what you are doing. This is a powerful tool that can crash the computer if used improperly.

Please download SmitRemFix from this link http://siri.urz.free.fr/Fix/SmitfraudFix.zip Then extract the contents to your desktop.

!!!! Only run option #1 as runing the other options on an uninfected computer will damage the desktop.!!!!

Open the "SmitfraudFix" folder and double-click "smitfraudfix.cmd"
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.



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Response Number 2
Name: James23
Date: October 25, 2006 at 04:37:39 Pacific
Subject: A problem with my system tray.
Reply: (edit)

Thank you for replying.I have followed the instructions and here is my HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 12:36:00, on 25/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\msmapi32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\PUSH6599.EXE
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.skysports.com/
O2 - BHO: (no name) - {00110011-4b0b-44d5-9718-90c88817369b} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {086ae192-23a6-48d6-96ec-715f53797e85} - (no file)
O2 - BHO: (no name) - {11904ce8-632a-4856-a7cc-00b33fe71bd8} - (no file)
O2 - BHO: (no name) - {150fa160-130d-451f-b863-b655061432ba} - (no file)
O2 - BHO: (no name) - {15ACE85C-0BB1-42d1-9E32-07EB0506675A} - (no file)
O2 - BHO: (no name) - {17da0c9e-4a27-4ac5-bb75-5d24b8cdb972} - (no file)
O2 - BHO: (no name) - {1b68470c-2def-493b-8a4a-8e2d81be4ea5} - (no file)
O2 - BHO: (no name) - {1c4da27d-4d52-4465-a089-98e01bb725ca} - (no file)
O2 - BHO: (no name) - {1f48aa48-c53a-4e21-85e7-ac7cc6b5ffb1} - (no file)
O2 - BHO: (no name) - {1f48aa48-c53a-4e21-85e7-ac7cc6b5ffb2} - (no file)
O2 - BHO: (no name) - {202a961f-23ae-42b1-9505-ffe3c818d717} - (no file)
O2 - BHO: (no name) - {2d38a51a-23c9-48a1-a33c-48675aa2b494} - (no file)
O2 - BHO: (no name) - {2e246fae-8420-11d9-870d-000c2917de7f} - (no file)
O2 - BHO: (no name) - {2e9caff6-30c7-4208-8807-e79d4ec6f806} - (no file)
O2 - BHO: (no name) - {479fd0cf-5be9-4c63-8cda-b6d371c67bd5} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {5753791b-f607-48ca-814e-91c14d081f9e} - (no file)
O2 - BHO: (no name) - {7070a8f9-08a4-ca47-0ab0-1eb9e4ee1f3b} - (no file)
O2 - BHO: (no name) - {746455fe-d059-47e7-af0e-140e03f5a447} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: (no name) - {7a7e6d97-b492-4884-9abb-c31281dcc4f2} - (no file)
O2 - BHO: (no name) - {860c2f6b-ca82-4282-9187-beccbb66f0af} - (no file)
O2 - BHO: (no name) - {87185e78-a61b-4db3-965a-3235bbd7a622} - (no file)
O2 - BHO: ASGP32.ASGP - {89923A78-1DEA-41DC-A323-88DA2DE7B5AE} - C:\WINDOWS\system32\asgp32.dll
O2 - BHO: (no name) - {8dc8f96d-34f7-1501-a2a4-631341aa3ac1} - (no file)
O2 - BHO: (no name) - {9c5875b8-93f3-429d-ff34-660b206d897a} - (no file)
O2 - BHO: (no name) - {a2595f37-48d0-46a1-9b51-478591a97764} - (no file)
O2 - BHO: (no name) - {a6f42cad-2559-48df-af30-89e480af5dfa} - (no file)
O2 - BHO: (no name) - {b212d577-05b7-4963-911e-4a8588160dfa} - (no file)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765721306} - (no file)
O2 - BHO: (no name) - {d1ac752e-883f-4ed8-8828-b618c3a72152} - (no file)
O2 - BHO: (no name) - {e2b2b5a1-b48c-4886-a318-723916a01024} - (no file)
O2 - BHO: (no name) - {e2ddf680-9905-4dee-8c64-0a5de7fe133c} - (no file)
O2 - BHO: (no name) - {e3eebbe8-9cab-4c76-b26a-747e25ebb4c6} - (no file)
O2 - BHO: (no name) - {e6d5237d-a6c7-4c83-a67f-f9f15586fa62} - (no file)
O2 - BHO: (no name) - {e7afff2a-1b57-49c7-bf6b-e5123394c970} - (no file)
O2 - BHO: (no name) - {fcaddc14-bd46-408a-9842-cdbe1c6d37eb} - (no file)
O2 - BHO: (no name) - {fd9bc004-8331-4457-b830-4759ff704c22} - (no file)
O2 - BHO: (no name) - {fe2d25c1-c1db-4b5e-9390-af1cb5302f32} - (no file)
O2 - BHO: (no name) - {ff1bf4c7-4e08-4a28-a43f-9d60a9f7a880} - (no file)
O2 - BHO: (no name) - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: PUSH6599.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe



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Response Number 3
Name: jabuck
Date: October 25, 2006 at 14:31:07 Pacific
Subject: A problem with my system tray.
Reply: (edit)

Please download ATF-Cleaner to your desktop from this link
http://www.atribune.org/content/view/19/2/ We will need it later in safe mode

Download and install AVG Anti-Spyware We will need this later in safe mode

Be sure to update AVG Anti- Spyware

Download Killbox to your desktop from this link Killbox by Option^Explicit. If you already have "Killbox" update to this newer version. We will need it later in safe mode

Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.

Next, please reboot your computer in Safe Mode by doing the following :

Restart your computer

After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;

Instead of Windows loading as normal, a menu with options should appear;

Select the first option, to run Windows in Safe Mode, then press "Enter".

Choose your usual account.

Run Hijack This from safe mode, close all windows except Hijack This, place a check to the left of the following items and press "fix checked":

O2 - BHO: (no name) - {00110011-4b0b-44d5-9718-90c88817369b} - (no file)

O2 - BHO: (no name) - {00110011-4b0b-44d5-9718-90c88817369b} - (no file)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {086ae192-23a6-48d6-96ec-715f53797e85} - (no file)

O2 - BHO: (no name) - {11904ce8-632a-4856-a7cc-00b33fe71bd8} - (no file)

O2 - BHO: (no name) - {150fa160-130d-451f-b863-b655061432ba} - (no file)

O2 - BHO: (no name) - {15ACE85C-0BB1-42d1-9E32-07EB0506675A} - (no file)

O2 - BHO: (no name) - {17da0c9e-4a27-4ac5-bb75-5d24b8cdb972} - (no file)

O2 - BHO: (no name) - {1b68470c-2def-493b-8a4a-8e2d81be4ea5} - (no file)

O2 - BHO: (no name) - {1c4da27d-4d52-4465-a089-98e01bb725ca} - (no file)

O2 - BHO: (no name) - {1f48aa48-c53a-4e21-85e7-ac7cc6b5ffb1} - (no file)

O2 - BHO: (no name) - {1f48aa48-c53a-4e21-85e7-ac7cc6b5ffb2} - (no file)

O2 - BHO: (no name) - {202a961f-23ae-42b1-9505-ffe3c818d717} - (no file)

O2 - BHO: (no name) - {2d38a51a-23c9-48a1-a33c-48675aa2b494} - (no file)

O2 - BHO: (no name) - {2e246fae-8420-11d9-870d-000c2917de7f} - (no file)

O2 - BHO: (no name) - {2e9caff6-30c7-4208-8807-e79d4ec6f806} - (no file)

O2 - BHO: (no name) - {479fd0cf-5be9-4c63-8cda-b6d371c67bd5} - (no file)

O2 - BHO: (no name) - {5753791b-f607-48ca-814e-91c14d081f9e} - (no file)

O2 - BHO: (no name) - {7070a8f9-08a4-ca47-0ab0-1eb9e4ee1f3b} - (no file)

O2 - BHO: (no name) - {746455fe-d059-47e7-af0e-140e03f5a447} - (no file)

O2 - BHO: (no name) - {7a7e6d97-b492-4884-9abb-c31281dcc4f2} - (no file)

O2 - BHO: (no name) - {860c2f6b-ca82-4282-9187-beccbb66f0af} - (no file)

O2 - BHO: (no name) - {87185e78-a61b-4db3-965a-3235bbd7a622} - (no file)

O2 - BHO: ASGP32.ASGP - {89923A78-1DEA-41DC-A323-88DA2DE7B5AE} - C:\WINDOWS\system32\asgp32.dll

O2 - BHO: (no name) - {8dc8f96d-34f7-1501-a2a4-631341aa3ac1} - (no file)

O2 - BHO: (no name) - {9c5875b8-93f3-429d-ff34-660b206d897a} - (no file)

O2 - BHO: (no name) - {a2595f37-48d0-46a1-9b51-478591a97764} - (no file)

O2 - BHO: (no name) - {a6f42cad-2559-48df-af30-89e480af5dfa} - (no file)

O2 - BHO: (no name) - {b212d577-05b7-4963-911e-4a8588160dfa} - (no file)

O2 - BHO: (no name) - {CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)

O2 - BHO: (no name) - {cf021f40-3e14-23a5-cba2-717765721306} - (no file)

O2 - BHO: (no name) - {d1ac752e-883f-4ed8-8828-b618c3a72152} - (no file)

O2 - BHO: (no name) - {e2b2b5a1-b48c-4886-a318-723916a01024} - (no file)

O2 - BHO: (no name) - {e2ddf680-9905-4dee-8c64-0a5de7fe133c} - (no file)

O2 - BHO: (no name) - {e3eebbe8-9cab-4c76-b26a-747e25ebb4c6} - (no file)

O2 - BHO: (no name) - {e6d5237d-a6c7-4c83-a67f-f9f15586fa62} - (no file)

O2 - BHO: (no name) - {e7afff2a-1b57-49c7-bf6b-e5123394c970} - (no file)

O2 - BHO: (no name) - {fcaddc14-bd46-408a-9842-cdbe1c6d37eb} - (no file)

O2 - BHO: (no name) - {fd9bc004-8331-4457-b830-4759ff704c22} - (no file)

O2 - BHO: (no name) - {fe2d25c1-c1db-4b5e-9390-af1cb5302f32} - (no file)

O2 - BHO: (no name) - {ff1bf4c7-4e08-4a28-a43f-9d60a9f7a880} - (no file)

O2 - BHO: (no name) - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - (no file)

Exit Hijack This but remain in safe mode.

Run Killbox from safe mode. Please double-click Killbox.exe to run it.
Select:
Delete on Reboot
then Click on the All Files button.
Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\WINDOWS\system32\msmapi32.exe

C:\WINDOWS\system32\asgp32.dll

Return to Killbox, go to the File menu, and choose Paste from Clipboard.


Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let us know if you receive this message!).

If your computer does not restart automatically, please restart it manually.


If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click Here to download and run missingfilesetup.exe. Then try Killbox again.

Run ATF-Cleaner from safe mode.Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

In Safe Mode, run AVG Anti-spyware and click on the Scanner tab at the top. Click the "Settings" tab and then change the recommended action to Quarantine and click Automatically generate report after every scan. Click back to the "Scan" tab and then click on Complete System Scan. This scan can take quite a while to run, so be prepared.

AVG Anti-Spyware will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. AVG Anti-Spyware will display "All actions have been applied" on the right hand side.

Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (like on the Desktop).

Reboot to normal mode.

Please download SmitRemFix from this link as reguested in response #1 http://siri.urz.free.fr/Fix/SmitfraudFix.zip Then extract the contents to your desktop.

!!!! Only run option #1 as runing the other options on an uninfected computer will damage the desktop.!!!!

Open the "SmitfraudFix" folder and double-click "smitfraudfix.cmd"
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

Please download ComboFix to the Desktop from this link:

http://download.bleepingcomputer.com/sUBs/combofix.exe

Double-click combofix.exe
Follow the prompts.
(Don't click on the window while the program is running, it may cause your system to hang.)

Please post the combofix.txt log.

Next, Post the AVG-Antivirus report on your desktop, post a new Hijack This log, the smitremfix log and don't forget the combofix log.


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