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a detected virus that cant be remov

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Name: comput
Date: August 18, 2008 at 10:08:46 Pacific
OS: serv pack 3 xp hmedition
CPU/Ram: pent 4/ 504 mb
Comment:

I have the free virus protector avast and it detects viruses on my computer but it detects the same virus and i do a system reboot check and it says it has those virus then i push delete and in thought it should delete it but it doesnt. I dont know what to do, if i do a virus check and it says it has viruses and i delete but those same viruses are popping up i dont know what to do it is a malware:Win32:Trojan-gen/ virus-worm. if someone could help i will be very appreciative. thanks



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Response Number 1
Name: jabuck
Date: August 18, 2008 at 14:15:29 Pacific
Reply:

Please download and install the latest version of HijackThis v2.0.2:


Download the "HijackThis" Installer from this link:
Hijack This


1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.


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