A blank Explorer.exe window appears on boot

July 8, 2014 at 06:19:19
Specs: Windows 7
We know that many things can happen when your PC boots, but one thing that shouldn’t appear is a mysterious window. I have reported this problem, however, which takes the shape of a blank Explorer.exe pop-up with no text and an OK button. I already discussed with some tech support guy such as pc support, click4support and dell support then they have provided me below things, I am mentioning below some reviews and solution, where I was taken?

There are various things that can cause this problem, but whatever the source, the root cause is the same; an erroneous Load value in your registry. To see it, do a Windows search for “regedit” to open the Registry Editor, and then use it to find the Windows registry fold. In it you will see an entry called Load, which may or may not have data associated with it. Get rid of that entry and the blank box will go away.

So, I want to take your suggestion that above steps is right or not...

Waiting your reply..

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July 8, 2014 at 06:34:56
I would before venturing into the registry run an anti malware program such as Malwarebytes Antimalware first. It will scour the registry and your PCs files for any rogue coding causing the issue.

This has been discussed with some success here for Windows 8 users:


Either way it appears to be something that doesn't belong on your PC.

Other adept forum regulars may be along to provide more comprehensive assistance. I would hold off altering the registry until then.

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July 8, 2014 at 08:44:45
Download OTL, save & run from your Desktop. If your default download location is not the Desktop, drag it out of it's location onto the Desktop.
Double click the OTL icon to start the tool. (Note: If you are running on Vista or Windows 7 accept UAC alert)
1: When the window appears, underneath Output at the top, make sure Standard output is selected.
2: Select Scan all users
3: Change Drivers to All
4: Under the Extra Registry section, check Use SafeList
5: In the lower right corner, checkmark "LOP Check" and checkmark "Purity Check".
6: Click Run Scan and let the program run uninterrupted.
Screenshots ( SS ) of 1 - 6
When the scan is complete, two text files will be created on your Desktop
OTL.Txt <- this one will be opened
Extras.txt <- this one will be minimized

Upload the logs using this. I upload to Imgur.com for images & load.to for files ( neither need an account ) Give us the links please.

Image Uploader
How to use for files.

Free file sharing sites come & go, if Imgur.com & load.to are too busy ( or not working ) here are others to try.
free file upload no account needed

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