360 is Blocking a download

Symantec Norton 360 v2.0 all-in-one pc s...
March 31, 2010 at 18:19:10
Specs: Windows XP
I am trying to upgrade EBookGold - an ebook generator program. I successfully installed & used it in 2009 but sometime in the last few months, the ebg.exe file disappeared from my program file. Am tring to install to a new version. I can download the file but Norton 360 is blocking the installation . I get the window: "Processing Security Threats" when I try to install the program. Everything but the egb.exe file installs. I added the installer file and the .exe file to the Norton "allow" list and my firewall but Norton is still refusing to accept it. I scanned the install file with both Norton & Malwarebytes - both said the file was clean. Am at a loss as how to proceed.

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April 1, 2010 at 10:41:49
remove Norton using their uninstaller from the website and try a good free one like Avast. Then you won't have trouble downloading your upgrade. Norton is one of the worst to bog down a PC.

Some HELP in posting on Computing.net plus free progs and instructions Cheers

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