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Visor PDA - BLACK SCREEN

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Name: Sparty
Date: April 24, 2003 at 07:42:46 Pacific
OS: PALM
CPU/Ram: 8mb?
Comment:

My PDA is a Handspring Visor Platinum.
Problem is it fell 18 inches from the couch to the floor.
It was in the case and landed on the carpet.
Now all I get is the black screen (sometimes the black flickers).
I called the helpdesk 800 number.
They were able to walk me thru the fix but it did not work.
Their solution is to send it back to Handspring for repairs.
Repairs cost about $120, which is the same as a new one.
A refurbished one will cost about $99.
I have taken the PDA apart and looked carefully at all the wires and connections.
Nothing seems to be broken or disconnected.
Is this a hardware or software problem?
I would appreciate any help.



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Response Number 1
Name: Amir Banuazizi
Date: May 2, 2003 at 17:20:06 Pacific
Reply:

hardware

take the batteries out
let it run dry (couple of days ?)
put them back in
turn it on.

might fix it.


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