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Problems synchronizing Outlook Express
Name: Chad Kendall Date: March 9, 2002 at 13:29:36 Pacific
Comment:
I'm trying to sync my Outlook Express e-mail with my Compaq iPAQ 3635. I have the latest ActiveSync 3.1 I don't know much about Outlook Express and where to go to tell it to sync with my iPAQ. I am getting these errors when I connect my iPAQ to my computer..."The following unrecoverable error has occured: The MAPISVC.INF file is missing" and this error, "Synchronization cannot be completed because your personal information manager (PIM) program cannot be accessed. Ensure your PIM program is running, and try to synchronize again. If your PIM program is running, restart your desktop computer." -Please HELP!
Name: c e 3 2 0 Date: March 9, 2002 at 14:24:42 Pacific
Reply:
Outlook Express can not be used to sync with a Windows CE based device.
Outlook Express does not contain PIM management modules for contacts, task lists, notes etc
On the CD that came with your Windows CE based device you will find a copy of Microsoft Outlook. In your case its probably Microsoft Outlook XP (2002).
Install this, then re-install ActiveSync.
By the way the latest version of ActiveSync is 3.5 not 3.1
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