I'm unable to hotsync my Palm IIIc with my iBook
running OSX. I downloaded Palm OS, version 4.1
from the internet onto my iBook. I don't know how
to check for the version of Palm OS I have on my
Palm IIIc. I'm not able to locate the CD with the
software that came with the Palm IIIc.

The error message is "The connection between
your handheld computer and the desktop could
not be established. Please check your setup and
try again." I've checked my connections and they
are OK. In the Palm 4.1 software, my connection
setting is "enabled" and "USB" is selected.

The cable from the cradle is a serial connection
that I have connected to a USB port on the iBook
with a serial-to-USB adaptor.

I was able to Hot Sync with my PC laptop but have
switched to the iBook.

Any help, please?