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Palm Desktop Installation Error

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Name: timmy_haley
Date: May 2, 2007 at 18:28:38 Pacific
OS: Windows XP Pro
CPU/Ram: 512
Product: Dell
Comment:

I am trying to Install Palm Desktop on a Windows XPSP2 computer. I downloaded the latest software for the palm zire 71 off of the palm website. During the installation process I am receiving the error 1607: unable to install installshield scripting runtime. I have installed this piece of software on other computers withing the company that I work for, and have not encountered this problem with any of them. Got any ideas?



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Response Number 1
Name: Satya
Date: February 1, 2009 at 00:50:09 Pacific
Reply:

---I have found the work around to get this to install on Windows
---First you have to register the vbscript.dll .
---To do this go to start/accessories and right click the command prompt and choose run as administrator.
---This should open the command prompt at the "C:\Windows\System 32" directory. Type regsvr32 vbscript.dll and press enter.
---Now when you run the setup for the Palm Desktop version 4.1.4e you will not get that error.
---On my system I got a second error "Install Shied Scripting Error 1607" I found a support document from Install shield http://consumer.installshield.com/k... - make sure you do the section of clearing out the temp files.
---Once I did both of those I successfully installed and was able to hotsync my palm on Vista. This should work for XP as well if your having the same issue but I have not tried it.


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