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Can't sync palm and windows xp

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Name: Alyson
Date: August 20, 2002 at 14:45:25 Pacific
Comment:

Please help. I have a Palm Vx and the USb Connectivity kit. I have everything installed but no matter what I do I can't sync it...



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Response Number 1
Name: Sterling_Aug
Date: August 22, 2002 at 12:36:10 Pacific
Reply:

What sysnc master are you using?

I prefer Intellisync.


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Response Number 2
Name: Alyson
Date: August 23, 2002 at 12:31:26 Pacific
Reply:

None at this point, I can't even get it to hot sync at all with just the palm sync.


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Response Number 3
Name: Alyson
Date: August 24, 2002 at 16:08:51 Pacific
Reply:

To clarify...what I am really having problems with is the drivers. I can't even get a connection using the Palm drivers...


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Response Number 4
Name: erik
Date: August 26, 2002 at 12:37:57 Pacific
Reply:

I had the same problem with xp and my ipac. I tryed all that stuff with the driver and unkown device but finaly when I just unistaled all of it and re did it it worked. but not untill I did a hard restart on my ipac in addition to activsync and uninstalling the unkown device. hope that helps


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Response Number 5
Name: Moker
Date: August 26, 2002 at 19:56:34 Pacific
Reply:

Try going to Palms website and downloading Palm Desktop from there...


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Response Number 6
Name: Alyson
Date: September 28, 2002 at 16:20:05 Pacific
Reply:

Still can't sync...I have tried to reset and reinstall and redownload but nothing works...


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Response Number 7
Name: mary
Date: October 2, 2002 at 10:49:10 Pacific
Reply:

unable to sync when logged in as anything other than administrator. unable to install software from user w/admin priv. but not actual administrator. get 'uninstall shield running' message. and its NOT running


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Response Number 8
Name: KEJudge
Date: October 25, 2002 at 06:32:48 Pacific
Reply:

Alyson, did you ever find a solution? I am having similar problems and was wondering you ever got yours to work?

I have a Toshiba Satellite running Win XP Pro. I am trying to connect a Palm VIIx via the Serial to USB connector. I loaded the Palm Desktop 4.0.1 software and downloaded the XP USB driver from Palm’s site and I still can’t get this thing to sync up. According to Palm’s directions the USB driver should load under PORTS in the Device Manager under COM & LPT as the PalmConnect USB Adapter, instead it just loads as a separate device in Device Manager as a Palm OS Handheld. Palm’s directions also state when loading the software to choose the Serial option not the USB. The USB port wants to use COM3. This happens to be the same port that the modem uses, and the only COM port available. ( I have tried to remove the modem and have XP reload it hoping to assign it a different COM port but no go ). The laptop has no physical serial port, only 3 USB ports, that is why I need to use this cradle. I have also uninstalled/reinstalled all software and the Palm device 3 times in an attempt to have it install properly to no avail. Any suggestions? TIA

Kevin


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