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cannot ftp or mail after reboot

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Name: iamtopgeezer
Date: March 3, 2009 at 07:58:09 Pacific
OS: 7.1 1H2
CPU/Ram: 1gb
Product: Alphaserver / 2100a 5/250
Subcategory: General
Comment:

We had a reboot on the server and since then we have been unable to ftp onto the vms server or send mail from it. I have checked in UCX to see if service is enabled and it is. Tried disabling and then enabling to no avail. Please help. Many thanks.



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Response Number 1
Name: Bob Gezelter (by gezelterr)
Date: March 3, 2009 at 21:11:05 Pacific
Reply:

iamtopgeezer,

It is difficult to diagnose these problems remotely. My first question is whether FTP works locally within the node. My second question is whether PING work to the nodes outside the OpenVMS system?

- Bob Gezelter, http://www.rlgsc.com


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Response Number 2
Name: iamtopgeezer
Date: March 4, 2009 at 04:07:09 Pacific
Reply:

Thanks for the reply. Ping work fine using name in dns and ip address. ftp works within the node and between this vms server and another vms server. Two things i am having issues with are:-

i. I cannot delete any mail or even send mail from it ( Iwas able to before the reboot). i type in mail followed by READ /NEW and it just sits there doing nothing.

ii). I cannot ftp onto the server from my pc.

Our network team says that it makes a connection but then is terminated by the server, so its not a network team issue. Passing it on basically.

Any other thoughts or tries would be great. Thanks again.


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Response Number 3
Name: iamtopgeezer
Date: March 5, 2009 at 03:26:13 Pacific
Reply:

I solved the mail problem by renaming the mail.mai;1 file and this in turn created a new one. But I am still having problems trying to ftp onto the server.


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Response Number 4
Name: Joseph.Huber
Date: March 5, 2009 at 08:00:47 Pacific
Reply:

As usual: was ftp from PC working before boot ?
Is the PC ftp client the same as before ?
Some graphical MSwindow ftp clients do not like the VMS TCPIP services ftp servers format of directory listing, and some try to start with a change directory and list, which, if it fails, leads to errors.

Joseph Huber, http://www.huber-joseph.de
ITRC


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