|Derek, thanks for responding and the reference to "above" was related to the query I responded to and what others had already tried. It looks like that thread wasn't carried across with my question.|
However, I haven't completely resolved the issue but had discovered a few things.
Most answers relating to this question talk about a file already downloaded to say the desktop and fails to open in the normal way. The answers are either to right click the file and click unblock or in Word itself goto Trust center setting and disable protected view settings or add a new location in Trust locations say c:\ which would cover the whole drive or do a repair on Office or disable the virus checker or check internet settings, Advance, Security and make sure "Do not save encrypted pages to disk" is unticked (I have tried all these in one way or another) . However this is not what I'm look at.
I wished to click on a file in yahoo mail and open it in an editible form which is what I need ! This works on Dell new PC using windows 8.1 but fails with Asus laptop with windows 8 when running IE browser. The best I can get to is with the disable protected view which only allows viewing (doesn't help). However I have now downloaded Firefox and the file from yahoo opens ok.
So the problem is related to the IE browser. Bad news for me is I tried to upgrade to windows 8.1 but I have to pay to do that and it's not certain that will solve the problem but it may as Windows 8 uses IE10 and 8.1 uses IE11.
As I have to use the IE browser which is the only browser that allows the full use of a business email system it's easier if I can use the yahoo in IE too rather that have to use two browsers which is my best fix so far.
I can't find anything on the net that covers the how to fix this problem or why IE10 is a problem and whether IE11 fixes this problem.
So if you can add anything to my current investigation it would be much appreciated.
message edited by CliveWestbury