Word & Outlook 2003 hang/freeze computer

Microsoft Outlook 2003 (full product)
December 5, 2010 at 12:54:45
Specs: Windows XP, 2G
After Nov 2010 patches, Outlook & Word freeze intermittently...Outlook-when typing in new msg or deleting msg or moving down msg tree & Word when opening file.

Am 99.99% certain I am virus and trojan free after scanning with at least 4 anti-virus products and 3 trojan detectors. One trojan removed - found in mouclass.sys. System shows clear now.

This only started happening after Nov patches after yrs of no problems. No other program locks machine.

Dell Vostro 400, XP Pro, SP3, 2G Ram, ATI Sapphire 2600 Pro video card, dual dell monitors w/dvi connections

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December 10, 2010 at 11:20:22
I'm having the same isssue, with a Vostro 200, though. Did u find a solution? Thanks for posting.

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December 12, 2010 at 19:37:56
Nope - not yet! Wish someone would!


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December 16, 2010 at 18:07:13
I've experienced the same thing. Any idea which Nov 2010 patches caused the problem?

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Related Solutions

January 11, 2011 at 05:38:57
I think I finally have it fixed. I gave up on other ideas and finally uninstalled ATI drivers (newest version). Rebooted and did registry clean two times with CCleaner, reboot and installed ATI drivers - ver 9. File name is:


I haven't had a freeze in three days...fingers crossed!

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