word 2010 stops responding when saving

March 1, 2011 at 23:19:23
Specs: Windows 7
Windows 7, Office 2010. When trying to use "save as" with a WORD document, sometimes, not always, Word "stops responding". Even one page documents, created in word 2010.
The directory shows up and then the message that it has "stopped responding".

Very frustratring. It has reached a point where esentially I cannot use the program anymore.
I kill the program withe the task manager and reopen. After several times, it eventually works again. But I think it is becoming more frequent.

I am not working in a network, saving only to my local hard drive.
Any idea?

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March 2, 2011 at 07:35:41
Not sure if 2010 retained the abiltiy, but on 2007:

First, try a Diagnostic:

Running Microsoft Office Diagnostics from the Start Menu

Click on the Start button
Click All Programs
Click Microsoft Office folder
Click Microsoft Office Tools
Click Microsoft Office Diagnostics
Click Continue
Click Run Diagnostics

If you do not have the Diagnostic program, then try running a repair from the Control Panel, Add or Remove.

Click on the Start Button
Click on Control Panel
Click on Add or Remove Programs
Scroll down to the Microsoft Office or Word entry and select the entry,
there should be two buttons on the right, select the one that says: Change
It should now offer you three choices, select: Repair

See if that helps.


You may need the original install media when doing a repair.



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