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Word 2003 closes with Runtime error

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Name: matrixx611
Date: December 28, 2005 at 12:19:17 Pacific
OS: XP
CPU/Ram: 2.8
Comment:

Runtime error c:\program files\microsoft\winword

Our environment has MacPac for templates. I ran out of options on how to fix this. Any suggestions???

- I tried the following.
Renamed Normal.dot
- If I enable PDFMofficeaddin.dll, then on next startup of Word, winword.exe crashes. On next
reboot, Word asks me whether I want to disable it. To try to fix this problem, I have:

(1) shut down both programs
(2) renamed pdfmofficeaddin.dll
(3) peformed "detect and repair" on both programs, which installed a fresh copy of
pdfmofficeaddin.dll

- Installed Office SP2

MikeB



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Response Number 1
Name: matrixx611
Date: December 28, 2005 at 12:20:22 Pacific
Reply:

Reinstalled and repaired Office also. Did not work.

MikeB


0

Response Number 2
Name: Jennifer SUMN
Date: December 28, 2005 at 12:56:55 Pacific
Reply:

Is there anything else stated in the error? A number perhaps?

Soylent Green is PEOPLE!!!


0

Response Number 3
Name: matrixx611
Date: December 28, 2005 at 13:53:50 Pacific
Reply:

A window pops out when saving or closing a document. "Runtime error c:\program files\microsoft\winword"

Word would close afterwards.

MikeB


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Response Number 4
Name: seawatch
Date: December 28, 2005 at 18:35:12 Pacific
Reply:

Just fixed this same problem at a customer's office. Turned out to be a Windows Update file. (Knowledge Base and then #.)

Try taking out the last update from the past few days.

Larry

"Have no fear of perfection -- you'll never reach it."

Salvadore Dali


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