|Did you do the|
Go to Start
Click on Run.
Type winword.exe /a
You need to use the /a
What happens when you do, is that when it
"try to start the program, it goes to the screen, paints a white workspace, then goes gray." ?
You can also try looking inside of Word's Startup Folder as
there may be an add-in in there that might be causing the problem.
The folder is usually located at:
C:\Windows\ Application data\ Microsoft\ Word\ Startup
Or possibly in your user profile application data folder.
Or, search your hard drive for startup
If there are any files in there, move them all to another location and try launcing Word.
If it works, then move the files back one at a time until you find the culprit.