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Word 2000 Crashes at Startup
Name: teconic Date: April 9, 2004 at 11:25:23 Pacific OS: XP Pro CPU/Ram: P3-500
Comment:
Word 2000 suddenly started crashing at startup, apparently as Word is "requesting virus scan". System is clean - no viruses. I have attempted to "detect and repair", and have uninstalled and reinstalled Word several times with no change in behavior.
I can successfully load Word from the Run prompt (Run Winword -a), but this is a workaround. I know something is corrupted, just don't know what. Anyone else have this experience?
Name: lb63640 Date: April 9, 2004 at 12:04:43 Pacific
Reply:
Check your windows startup folder to make sure that there isn't anything extra there that might be hosing up the program's initialization. We had this problem, and it turned out that Adobe Acrobat Reader had dumped a file in that folder. We removed the file and life was good again.
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Response Number 2
Name: JohnBC Date: April 9, 2004 at 15:32:23 Pacific
Reply:
If you are running Norton AV go into Norton AV Options>Other>General and uncheck the box next to "Enable Microsoft Office Plugin" and see if that helps.
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Response Number 3
Name: ceri.sheeran Date: April 10, 2004 at 12:45:08 Pacific
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