|Try this and see what happens:|
Click on the Start button
Click on Run
In the input box for Run enter: winword /a
This starts Word and prevents add-ins and
global templates (including the Normal template) from being loaded automatically.
If Word starts normally then it probably is either a bad normal.dotm file
or a corrupt add-in.
In either case, see here, for a MS Fix-It program about half way down page:
message edited by mmcconaghy