Where is my email contacts

February 17, 2010 at 15:37:22
Specs: Windows 7

Hello, I've tried multiple times, but outlook won't allow me to have any of my contact folders available in the email list. The box is greyed out when I right click on the folder, click properties, and try to make it available as an email contact.

I do have multiple folders, is that my problem? I just switched from outlook 2003 and I was able to enable all of the folders to be email available.

I've tried and tried and can't figure this out!


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#1
February 17, 2010 at 16:43:24

What folder are you clicking? The actual Contacts folder? Do you have entries in the Contacts? Are you trying to show your Contacts as an Outlook Address Book? Perhaps you could post a screen shot of what you're actually seeing.

LIR


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#2
February 17, 2010 at 17:16:38

Here is a screen shot...

Trying to get my contacts to show up so I can find them when I want to send an email to someone:

<a href="http://i52.photobucket.com/albums/g37/lizardallen/217.jpg</a>" target="_blank">http://i52.photobucket.com/albums/g...


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#3
February 17, 2010 at 17:17:09

oops, wrong code for screen shot:

http://i52.photobucket.com/albums/g...


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Related Solutions

#4
February 18, 2010 at 14:38:43

Close Outlook.

Control Panel
Mail
Address Books
Click on Outlook Address Book
Remove
OK
Open Outlook
Close Outlook
Control Panel
Mail
Address Books
New
Outlook Address Book
OK
Open Outlook
Click on Contacts
Right-click in the folder list
Outlook Address Book
Check the box Show this folder as an email address book
OK
Close Outlook
Reopen Outlook

LIR


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#5
February 21, 2010 at 20:18:27

Thanks so much for the reply, I tried to follow your instructions, but I became stumped right away. When I found the Outlook Adress Book, the "Remove" button was greyed out and wouldn't allow me to choose it no matter what I tried.

Does this mean it's corrupted? I called MS and they told me I had to reset up my entire .pst file from scratch, which REALLY bums me out as I have so many custom settings in my outlook that would take me hours to reset up the way I like things.


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#6
February 22, 2010 at 14:46:00

Oops. You have to click "Change" and then "Remove"

LIR


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