When i'm on Word my Side Keys don't work.

Hewlett-packard Hewlett packard pavilion...
May 8, 2011 at 03:38:29
Specs: Windows 7
i've had my HP G62 laptop about 6 months and when im on Microsoft Word sometimes my Up, Down, Left and Right keys don't work!!

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May 8, 2011 at 09:14:33
Those keys should work fine when the page actually contains a paragraph or block of text & the cursor is inside that text, but on a blank page only left/right keys will function, and then only erratically.

This is normal behaviour since those keys are pointless anyway on a blank page, and even on pages of text they are still fairly pointless when you've got a mouse or touchpad.

Those keys are only required in those rare situations when the mouse driver isn't loaded, such as when configuring the BIOS settings or using a DOS utility which doesn't have a mouse driver.

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