Solved Update from Office 2010 to Office Pro Plus 2013 fails

February 9, 2013 at 10:46:03
Specs: Windows 8, 4 GB Pentum 4

I'm trying to upgrade from Office 2010 to Office Pro Plus 2013 trial which I downloaded from Technet.

Apparently I get to the end of installation and then it all rolls back with the following error:

MS encountered an error during setup. Win 8

Setup failed rolling back changes.

I've tried running as administrator but the issue persists.

I would appreciate your help

Arturo


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#1
February 9, 2013 at 12:54:06
✔ Best Answer

I don't think you can upgrade with a trial version. You need to uninstall Office 2010, then install the trial.

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#2
February 9, 2013 at 13:19:23

Thanks for the reply.
Exactly th same thing happened to me with a RTM version that was out there.

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