unable to print

Hewlett-packard Photosmart premium all-i...
July 6, 2010 at 09:00:06
Specs: Windows vista
I can't print documents which was written on notepad or microsoft words .
so I did self test but no problem. and even e-mail mesage doest make any problem.
I can't understand why any documents can't print .
fyi. my printer is hp photosmart c5500 series.
please help me . thanks

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July 6, 2010 at 09:22:03

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