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unable to open any office file

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Name: amerj
Date: January 12, 2009 at 02:03:59 Pacific
OS: Microsoft Windows XP Professional
CPU/Ram: 3.332 GHz / 446 MB
Product: Hewlett-packard / HP COMPAQ DX2200 MT
Subcategory: Document Management
Comment:

i can't open any office file on my PC,am using Microsoft office 2007 each time i open an excel sheet or word document a message appeared "running virus scan" then it stop, i tried to reinstall the office but the problem still exist and i installed Office 2003 and problem still exist.



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Response Number 1
Name: Grok Lobster
Date: January 13, 2009 at 13:17:17 Pacific
Reply:

Create a new user and see if you can open files that way. If so, your profile is corrupt.


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Response Number 2
Name: amerj
Date: January 14, 2009 at 07:21:20 Pacific
Reply:

thanks for your reply ; i crate another user but he problem still exist, i hope you have another solution .


0

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