Hi, this one has me baffled! I had outlook 2000 with a pop3 account working fine. I added a second pop3 account but when I'm sending an e-mail I can't choose which account it sends from, it just sends automatically from the first account. In the new message window there is no drop down box to choose which account it sends from and when I got to Tools and Services in outlook, there's no way of specifying the default account. Anybody got any ideas please?

I haven't used 2000 for awhile, and I can't remember when the option to select the account first was available (XP or 2003), but you need to access the email accounts, not services to change the default. Within Outlook, it should be Tools, Accounts. Or, Control Panel, Mail. Life's more painless for the brainless.

I don't know if this will help but the help file for Outlook 2003 says: *** Begin Included Text *** If you have set up multiple e-mail accounts you can specify which account to use when sending a message. In the message, click Accounts. Click the account you want to use. *** End Included Text *** I just created a pop3 account on my machine and once I did the "Accounts" button in question appeared next to the Send button. When I deleted the account, the button went away. If it works the same in 2000, and you don't have an Accounts button next to the Send button, then maybe the account is not set up correctly - i.e. not being seen by Outlook.

As I said, 2000 doesn't have the option to select the account. It always uses the default. :) Life's more painless for the brainless.

Hi Jennifer, thanks for all your help, yeah, I've trawled through Outlook and Control Panel - Mail but haven't come up with anything. I'm hoping my solution will be to delete the first account, send a few from the second account and then re-add the original account again and hope it doesn't go back to being the default account. Of course, with MS, you never know...

You can set the default account in the Email Accounts list... Life's more painless for the brainless.

I've solved it by setting the same SMTP settings in both my accounts - ie POP3 settings for btinternet and sky but sky SMTP settings in both