Solved Switch Office 2010 Editions Without Losing Outlook

June 26, 2013 at 17:39:47
Specs: Windows 7
We have a client who had a local PC shop install Office 2010 for him. Turns out they installed a Volume license edition of Office Professional Plus, and didn't activate it.

So now its a month later, and the client is about to lose access to his Office and he's come to us to clean up the mess. He wants to purchase a licensed copy of Office 2010 Home & Business.

The question is: what's the best way to install & activate that without causing him to lose all his Outlook accounts, rules, contacts, etc.

Is it as simple as going through the activation wizard with the the license key, and then Windows will just disable access to the portions of Office that aren't included in the new license?

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August 15, 2013 at 04:10:17
✔ Best Answer
I have uninstalled and installed Office on many machines and have never lost outlook settings.

However the best thing you should do is, goto
Control Panel
and from there make a copy of each email account settings

I do this as a backup just in case something does go wrong, but to date i have never had to reinstate email account settings when upgrading from 2007 to 2010, and recently 2010 to 2013.

I also had to uninstall 2010 from a users laptop because office had encountered an error, when i reinstalled it Outlook settings were still there.

as i said though it is always a good idea to tke screen shots of the settins just in case.

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