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Shift opens IE when using Word/Exce
Name: Frank_Furter Date: December 21, 2004 at 14:32:00 Pacific OS: W98SE CPU/Ram: 2.4
Comment:
I have a user that when they have Internet Explorer, Word and Excel all running on the desktop and they try to capitalize a letter in Excel or Word, it will cause Internet Explorer to open, or be on top. Any ideas?
Name: spenny Date: December 22, 2004 at 07:10:04 Pacific
Reply:
Was someone able to resolve this issue for you?
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Response Number 2
Name: Frank_Furter Date: December 22, 2004 at 08:24:05 Pacific
Reply:
Nope, still looking for ideas.
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Response Number 3
Name: Bryco Date: December 23, 2004 at 03:55:39 Pacific
Reply:
Having no ideas I did not respond but, can the same user duplicate the problem using a different machine? If so then the user is doing something meaning; the way they hit the keys or rest their wrists. Does this user have any established keyboard shortcuts that could be attributed to the problem?
If not the user then I would suspect the keybaord. Temporarily replace the keyboard with another to see if the problem persists.
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