|We ran into "logo" and other printing problems where I work when our IT department decided to install the Xeorx Global Print Drivers for all of our Xerox laser printers, regardless of which model we were using.|
Our company logo printed as a black box, shaded boxes in Excel printed only the shading, but not the text, and there were other issues.
I wouldn't be suprised if the problem is related to their print drivers.
BTW, this created a pure Dilbert-esque situation...
Our company recently merged with another company and adopted a "merged logo" that contained the names of both original companies.
All of our forms had to reworked with the new logo and we were forbidden to use the old forms that had just one name on them. Many of these forms get printed out in branch offices, signed by our clients and vendors, and then mailed or faxed to our corporate office.
So, here's the Dilbert part - It was OK to use forms that had a black box as a logo - in other words, no company name - but it was not OK to use a form that had one of the old single-named logos on them.