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Sending e-mail in Outlook 2002

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Name: andywoodcock
Date: July 22, 2004 at 11:47:26 Pacific
OS: Winows XP Professional
CPU/Ram: Pentium 4 256Mb
Comment:

When atempting to send an e-mail with an attachment larger than 100kb nothing happens when clicking on the send button. Can anyone help.



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Response Number 1
Name: Bryco
Date: July 22, 2004 at 12:39:52 Pacific
Reply:

I don't really think this will help but in Outlook Tools, Options, Mail Delivery and under Dial Up Options, make sure there is no check next to 'Don't download messages larger then xxxKb' or adjust it.

I am using Outlook 98 so it may be different.

Bryan


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Response Number 2
Name: andywoodcock
Date: July 22, 2004 at 15:31:07 Pacific
Reply:

Unfortunately this box was not ticked. This appears to be to control incoming attachments only. Thanks for trying though.

Andy


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Response Number 3
Name: Jennifer SUMN
Date: July 22, 2004 at 18:13:43 Pacific
Reply:

100k isn't very large. Does the email window close when you click send? Are you running on a network (from work) or is it a stand-alone machine?


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Response Number 4
Name: andywoodcock
Date: July 23, 2004 at 08:32:57 Pacific
Reply:

Nothing happens at all when I click on send or exit. My PC is networked with my son's only.


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Response Number 5
Name: andywoodcock
Date: July 23, 2004 at 12:07:20 Pacific
Reply:

Problem solved! What was needed was an update to Office XP. I have installed Service Pack 3 and my e-mail now works fine. Thanks for the advice and interest.


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