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Save As and Word Count Missing
Name: Brian Date: July 2, 2003 at 10:12:05 Pacific OS: Windows 2000 Pro CPU/Ram: PIII 1 Gig/256
Comment:
I have a client with one computer that Word 2000 Suddenly is missing The Save As feature in the File Menu along with the work count. I tried the obvious uninstall/reinstall with no luck. Does anybody have any suggestions?
Name: seawatch Date: July 2, 2003 at 11:39:51 Pacific
Reply:
Sounds like your normal.dot is corrupted. Delete it and the next time Word opens, it will rebuild it.
Also, under Tools, Custom... there is a command to add them back to the menu. Second tab over, I think.
Larry
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Response Number 2
Name: Brian Date: July 3, 2003 at 06:28:33 Pacific
Reply:
Normal.dot does not exist on any of the computers at this location. They are all Windows 2000 machines. On my 98 machine it exists, but not on them. Any other suggestions?
Summary: I'm sorry, I dont have an answer for you. I have suddenly developed the same problem. Everything else seems to work fine, but if I try to 'save as' any word document or XL spreadsheet, the hourglass...
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