I had backed up the outlook express 6 before I formatted the Hard Drive by using Citisoft software as shown in the link below http://www.softpedia.com/get/System... After I have done fresh installtion , I am trying to restore the backup archive., but when I do restoring I receive this error : [quote]An ERROR has occured. Please close Outlook Express and Internet Explorer if they are running and retry again[/quote] But both Outlook Express and Internet Explorer are not running. I tried google but I could not find something helpful

Did you try the restore before formatting? Normally, once you backup, it's always a good idea to make sure the Restore actually works. What files are contained in the backup? Maybe you can just copy them directly to your Outlook Express folder once you've run OE. Also, for future reference, OE allows you to backup your mail and contacts without using a third-party utility. "So won’t you give this man his wings What a shame To have to beg you to see We’re not all the same What a shame" - Shinedown

>>Also, for future reference, OE allows you to backup your mail and contacts without using a third-party utility.<< Before formatting the PC outlook had problem, i was not able to access (open) outlook to do the traditional backup by usin wizard, therefore I used this program.