Running Office for years, legal and registered with Microsoft. Upgraded continually to current Office 2000. Had a hard drive crash and wanted to reinstall Office on new hard drive but I don't have the original disks from at least ten years ago - but I have all the upgrades, all legal and registered. MS Support says I need to buy older original Office disks to reinstall and my having registered means nothing. Does anyone know how to resolve.

I'm bound to ask why you don't have the original disks? What did you hope to do if you reinstalled? They are correct, you must have a valid full version of an MS Office product with the certification, as THAT is the registered software, the upgrades are supplied at subsidy in the expectation you paid your bucks already so they check for that. Can you obrain a copy of MS Works 2000? That has Word 2000 included and *should* do the trick re. supplying an original full version registration. Or even just one component of the Office suite? Those are your most economical options.

There's always freeware alternatives such as OpenOffice, EasyOffice, or ProSuite 602. Or you can borrow a copy of someone else's 2000 disks and install with your registration number. Best Luck, Bob

The reason I don't have the original disks is (1) about a ten year time lapse, and (2) a cross-country move to California. Tnx for the help.