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Problems with WORD

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Name: len (by leonard j)
Date: November 20, 2008 at 18:30:09 Pacific
OS: Windows XP Home
CPU/Ram: i forget
Product: dell/ ???
Comment:

WORD has been flaking out for years

different symptoms
similar behaviour

currently it is asking to accept ULA every time you open it

it has been opening with a nag screen/dialogue boxes (i forget the exact wording) and used to try to monkey with the "NORMAL" template upon closing and other weirdnesses including shutting down in mid use on other users

and other weirdnesses

i tried doing a reinstall to no avail


any suggestions??



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Response Number 1
Name: DerbyDad03
Date: November 21, 2008 at 04:09:55 Pacific
Reply:

If it's a legal copy of Word, call Microsoft Support. Contrary to unpopular opinion, they don't bite.


0

Response Number 2
Name: len (by leonard j)
Date: December 1, 2008 at 10:13:03 Pacific
Reply:

I resolved this issue by going into control panel, add/remove programs, then removing all programs that I could, including all the microsoft updates

Then i removed WORD and reinstalled the absolutely must have microsoft updates

THEN i reinstalled WORD

this seems to have resolved the problem, FOR NOW

i doubt that it is a permanent fix


0

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