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OWA - can't quite logon from home

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Name: Shonky
Date: May 4, 2003 at 18:33:13 Pacific
OS: Win XP
CPU/Ram: PIII 1Ghz
Comment:

Hi,
I use Outlook Web Access to access my company's exchange server when I am away from the office. I can logon fine from any PC in the world it seems except my PCs at home. Really annoying >:-(

The strange thing is that the exchange server knows it's me, the inbox screen appears with my name at the top, but the logon window pops up again with the password highlighted. No emails appear but I can use the "find" feature within a new email to access the address book. I cannot send the mail though.

Both PCs are set to default settings everywhere significant. Cookies are enabled, etc. I found a couple of cookies and a wav file from the exchange server and deleted them, just in case.

The "systems dude" at work keeps running away when I ask him about this so I'm on my own!

As both PCs are afflicted, my hunch is that it may be something to do with my router's NAT firewall, but this is a stab in the dark really. I have tried sitting outside the firewall using the DMZ option in the router's setup window - no difference.

Sound familiar to anyone? Any ideas?

Cheers



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Response Number 1
Name: LBMiller
Date: May 4, 2003 at 20:27:03 Pacific
Reply:

It's probably your firewall. Why don't you temporarily bring your firewall completely down or re-wire your stations to bypass your router - then if OWA works you know you have to tweak your firewall/port forwarding settings on the router. If you have software-based firewalls running on the PC's you will have to adjust/turn off too to test.


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Response Number 2
Name: shonky
Date: May 7, 2003 at 13:43:00 Pacific
Reply:

I've resolved the problem. In case any body else finds this string through a search and is interested how:

It is actually a problem with my ISP/broadband cable provider: ntl (uk)

I changed my LAN settings to "use proxy server". Then specified one of the servers from:
http://www.proxyinfo.co.uk/nproxies.htm

Bosh! problem solved. Phew :)


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