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OUTLOOK.EXE - Application Error

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Name: Sid Reynolds (by sidr)
Date: October 11, 2008 at 03:17:53 Pacific
OS: XP Pro
CPU/Ram: 2GB
Product: Pentium 4
Comment:

Whenever I exit MS Outlook 2003, I get an error message....
"OUTLOOK.EXE - Application Error. The instruction at 0x014aad41 referenced memory at 0x02aee630. The memory could not be read."

"Detect & Repair" doesn't fix it.

Motherboard checked and OK.

I had memory checked using Memtest and ramtest... an error found, and faulty chip replaced. But still get error message. I also still some PC lock-ups but less with chip replaced.

Any advice?



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Response Number 1
Name: Jennifer SUMN
Date: October 11, 2008 at 15:28:16 Pacific
Reply:

When did this start? Are you running Office SP3? Have you tried repairing your Office install or creating a new Mail Delivery file?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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Response Number 2
Name: Sid Reynolds (by sidr)
Date: October 11, 2008 at 17:00:30 Pacific
Reply:

Thanks for help...

When did this start? A friend had upgraded to new PC, and gave me his near-new PC... he also added my old hard drive, as a 2nd hard drive. Since then I've had the problem.

Are you running Office SP3? I don't think so. I just have Office 2003. How do I get Office SP3?

Have you tried repairing your Office install or creating a new Mail Delivery file?
No, how do I do these?


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Response Number 3
Name: Sid Reynolds (by sidr)
Date: October 11, 2008 at 17:20:26 Pacific
Reply:

.... I just found Office 2003 SP3 link.
I downloaded and ran, but it came up
"The expected version of the product was not found on your system".
I have OEM software which is legitimate.

I also tried a temporary install on 2nd PC (without SP3), but no error message
"OUTLOOK.EXE - Application Error. The instruction at 0x014aad41 referenced memory at 0x02aee630. The memory could not be read."
So it seems it is more a hardware problem, rather than software.


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