Outlook2003 hangs browsing share for attachm

Microsoft Outlook 2003 (full)
October 14, 2009 at 18:35:01
Specs: XP (Office 2003 Pro)
User is using Microsoft Outlook 2003 on an XP
within a Windows Server 2003 domain environment.
Outlook is configured for a mailbox via Exchange, and
works fine aside from when the user attempts to add
attachment from a particular network shared folder.

When the user creates a new message, clicks add
attachment, and then browses to that particular
folder share, instead of displaying the available files
that share, Outlook hangs and its process must be
killed. This folder in particular is very large in size,
5.1GB in content. Any ideas as to what might be
causing this, and/or a solution (aside from the
workaround of browsing to the folder itself in Windows

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October 14, 2009 at 18:42:37
by the way, I have already attempted the following:

- restarted computer (several times)
- archived old mail into PST
- compacted OST
- disabling add-ons
- changing view option to list view before opening

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October 15, 2009 at 08:21:47
Have you checked to see if there are any disconnected/unabailable drive mappings?


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