Outlook: Remember Password

Click Start, click Run, type regedt32 in the Open box, and then click OK. Locate and click the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider On the File menu, click Export. In the File name box, type a unique name for the key. In the Save In box, click a location for the file, and then click Save. On the Registry menu, click Exit. Quit all programs. Click Start, click Run, type regedt32 in the Open box, and then click OK. Locate and click the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider On the Edit menu, click Permissions. Click the registry key for the user that is currently logged on and ensure that Read and Full Control permissions are both set to Allow. Click the Advanced button, ensure that the user that is currently logged on is selected, that Full Control is listed in the Permissions column, and that This Key and Subkeys is listed in the Apply to column. Click to select the Replace permission entries on all child objects with entries shown here that apply to child objects check box. Click Apply, and then click Yes when you receive a prompt to continue. Click OK, and then click OK again. Double-click the Protected Storage System Provider key to expand the key, click the user subkey folder that is directly below the Protected Storage System Provider key, click Delete on the Edit menu, and then click Yes in the warning message dialog box. The user subkey folder looks similar to the following example: S-1-5-21-124525095-708259637-1543119021-16701 On the Registry menu, click Exit, and then restart your computer. Open Outlook and re-enter your password, should stay now. If all is well, delete the reg key backup where every you saved it. Good luck, hope this helps, OLTech

That did it. Thanks.

It hasn't worked for me. In advanced security settings for protected storage system provider I tick the box "reduce permission entries on all child objects with entries shown here that apply to child objects" - but when I click APPLY the tick disappears. Any suggestions please? Thanks Chris Lawrence

It didn't work for me either, but method 2 from http://support.microsoft.com/?kbid=306895 did. (It is slightly different for WinXP than described in that kb article, which is for Win2k.) Basically, for me the Protected Storage service was disabled. I changed the startup to automatic and started the service. Now Outlook remembers my password...FINALLY!