Solved Outlook pst file will not open says it is in use

July 26, 2015 at 17:28:13
Specs: Windows 64
I have an outlook pst file for a user that is located in a netowork folder ( users home directory ). The file is not opening in Outlook under personal folders as it normally does. When you try to Add it back and browse out to the file, it comes back with the following error:

The file h:\filename.pst is in use and could not be accessed. Close any application that is using this file, and then try again.

I am not able to get this file to open, any thoughts or ideas?

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July 26, 2015 at 23:34:44
Close any application that is using this file, and then try again.

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July 27, 2015 at 02:37:23
Close Outlook if it's open. Check the running processes as well to see if Outlook.exe is running. End the task if it is.

Then, have the user reboot the computer and try again.

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July 28, 2015 at 03:46:39
✔ Best Answer
1. Repair the offline file with a Microsoft utility called SCANOST.exe. I’ve seen this file reside in a number of different locations, mainly within Program Files. It might be best to search for it with Windows or Google Desktop. SCANPST.exe will also work, though you’ll have to go digging for your outlook.ost, which should be near c:\Documents and Settings\%profile%\ Local Settings\Application Data\Microsoft\Outlook\outlook.ost. If your file is significant in size, you’ll save a lot of time with the repair operation by not creating a backup. Because if the repair finishes successfully and Outlook still bombs, you’ll need to…
2. Shutdown Outlook completely, including any runaway outlook.exe processes in the task manager. Open Mail in the Control Panel and before you delete your profile completely, write down the server settings! There’s no need to worry about backing up your mail as it’s stored on the Exchange server. (Essentially, you’re deleting that outlook.ost when you drop your mail profile.) Now, start Outlook and it will create a new profile, where you’ll configure the server with the information you wrote down previously.

One more solution can be professional software for crashed .pst files in all versions of MS Outlook PST Open File Tool

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