I installed Office XP and tried to run Outlook. When I start it I get this message:UNABLE TO OPEN YOUR DEFAULT E-MAIL FOLDERS. COULD NOT OPEN THE ITEM. I reinstalled it and it won´t work. Does someone have an idea of what to do to have it working? Tahnk you

If this is a new install, and you weren't running Outlook on this machine, then the Wizard should run so that you can create your email accounts and configure Outlook. For whatever reason, this is not happening. So, since you're getting that error, I'm assuming there is no other Data File, so all you need to do is go to the Outlook desktop icon, Properties, Data Files, Add, and point to a location where you want your pst file stored. Then, just type in a name for your pst file. Mailbox, Outlook, etc, and click Open. If there is no other data file listed, then the newly created one will be the Mail Delivery Personal Folder. Click on email accounts and create your email profile. When you next open Outlook, it will point to the newly created pst file. Life's more painless for the brainless.

Thank you for your answer, Jennifer. I generally use Outlook Express as my email default and I wanted to use Outlook to store some emails that I don´t want to lose. I did exactly as you said, but when I start Outlook this message appears:UNABLE TO START PROCESSING SERVICES. COULD NOT OPEN THE ITEM.

Jennifer, I tried again, went to Mail in Control Panel and I don´t know what I did there - I changed the account or something like that- and it worked. thank you very much.,..if you hadn´t told me to go to Properties I would have never fixed the problem. thank you very very much!

You're welcome. Thanks for posting back. Life is more painless for those who are brainless.

Hi Jennifer, I am having a weird problem with my OutLook. It was running fine till I restarted my computer. I use XP. I got the blue screen for a harddisk consistency check. Everything went through fine. I logged in and opened Outlook and got the following error message: "Unable to start processing services. The file C:\Documents and Settings\Nadeem\Local Settings\Application Data\Microsoft\Outlook.pst is not a personal folder file" I tried to run Scanpst.exe but get the error saying the file is too small for recovery. I tried opening outlook.pst and get "0x80040119" error. Its pretty messed up and I don't know what to do. Can you please help? Thanks. -Nadeem