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Outlook not showing messages
Name: mfoley Date: September 9, 2005 at 09:11:22 Pacific OS: XP CPU/Ram: 2.4 Gig P4
Comment:
I have an Exchange server with 50 clients and all clients run Office 2002. One user has his setup with the Outlook Bar as his default view. He has 5500 e-mails in his inbox totaling about 175MB. Occasionally the “Inbox” icon shows he has new messages in his inbox, however no new messages appear in his inbox. The messages are sorted by date with the newest showing up at the bottom...and they are all marked read. The icon will say new messages for hours with no messages showing up in the inbox. What I have the user doing is clicking the ‘received’ word to change the view. Once this is done the messages show up. However the user is a VP and this option is very confusing for the him. (Amazing how some people become VP’s isn’t it?) I’m stumped by this occasional issue and any help is appreciated. Thanks.
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