Solved Outlook Express default printer?

Self build / N/A
July 8, 2013 at 13:03:44
Specs: Vista Ultimate, SP2, 3.0Ghz/2Ghz
Recently set up a computer for a friend. Had to put Outlook Express on it because the computer image was originally a company image and it will not allow us to use Outlook because it's looking for an Exchange server which does not exist. Anyway, when he goes to print an email, it's wanting to put it in MyDocuments. I have an HP All in One set as the default printer on the system. Do you have to check the printer in Outlook Express also to see what printer it wants to use? Maybe the All in One is not the default. Also, when I set Outlook Express up I unchecked "do you want to use OE as your default email client". How do you go back and set it as the default client? In Preferences? A third question I have in relation to this: Is there a registry setting that one can change to stop Outlook from looking for an Exchange server. Thank you.

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July 8, 2013 at 15:23:14
✔ Best Answer
Outlook will only look for an Exchange server if that's the type of account that's configured in Outlook. Once you install Outlook and run it, it will ask what type of account you wish to setup. If you're not on a work network, then you'd configure either a POP account, Internet Account, IMAP account, etc. depending on the type of account your friend is using. If you can at least open Outlook, go into the Account Settings and look at what's listed there. If an Exchange account is the only one, then add the correct account, set it as the default, and then you can delete the Exchange account.

If you can't get into Outlook, go into Control Panel under the Mail option and look at the accounts listed. If it's 64-bit OS, you'll need to go into the 32-bit x86 Control Panel, then access Mail.

As for the printing issue, when your friend attempts to print, what is showing in the list of printers? If the AIO is set as the default in the Printers folder, then that's what should show up as default.

Just a note about the OS though, what was originally installed on the computer? Technically, if you installed an image from a business, then it's not really a legal license and your friend will eventually have invalid/activation problems. Just a thought...

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July 8, 2013 at 16:06:12
To add on to Jennifer's post:

Outlook Express is antiquated software, even for Windows XP. It was replaced by Windows Live Mail, which is apart of the Windows Essentials program suite. What operating system are you using (ie. Windows 7 Pro, service pack 1, 64-bit)?
For Windows XP:
For Windows Vista (not positive it'll work):
For Windows7+:

Go into the computer's Control Panel > Printer section and ensure the proper device is set as default. It'll have a checkmark icon overlapping the printer icon.

Apologies if I don't respond to your reply immediately. I don't check this site daily, but you're welcome to PM me as a reminder.

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July 8, 2013 at 21:15:39
I'm sure the all in one printer is listed as the default but I'll double check it. Outlook immediately crashes upon startup because of the Exchange server. So, can I go into the Mail applet in Control Panel and delete that account? If I delete it, will Outlook start normally where I can set up a POP account?

Regarding the image, Windows Firewall is turned off by default and I found it is a registry key deletion to reenable it. I didn't delete the key because I was afraid I'd mess something up so I installed ZoneAlarm free edition. ZA has inbound and outbound protection so is better than Windows firewall anyway. I just brought this up because I wanted to show you how certain things are built into this company image and where I got the idea of a registry entry that might be effecting Outlook also. But if the Mail app works as a front end for the registry, then it should do the trick. Thanks.

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