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Outlook Exchange Server

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Name: kwchristensen
Date: May 29, 2009 at 16:19:07 Pacific
OS: Windows 7
CPU/Ram: 2GB
Product: Dell / LATITUDE D630
Subcategory: Microsoft Office
Comment:

I installed Windows 7, but I cannot get Outlook (2003 OR 2007) to connect to my companies' exchange server. I tested with Gmail and I can get Outlook to connect to Gmail without issue. I believe the server is Exchange Server 2007, but I do not have access to it. I installed Office on the Virtual Windows XP (VPC) in Win7 and I CAN connect and I CAN connect if I boot to Windows XP Partition on the same Disk. So, it is clearly an issue with Windows 7. I have not been able to find much info on this issue. Anyone have any ideas on what could cause this issue?



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Response Number 1
Name: Jennifer SUMN
Date: May 29, 2009 at 17:00:08 Pacific
Reply:

So what happens when you attempt to create the exchange email account in Outlook? Have you tried OWA?

Is the Windows 7 load authenticating to the Domain?

And, it's not "Outlook Exchange Server." It's Microsoft Exchange Server."

EEOC


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Response Number 2
Name: kwchristensen
Date: May 29, 2009 at 18:50:27 Pacific
Reply:

Oh, thanks for the clarification, yes I meant "Microsoft Exchange Server."

I CAN log on to OWA. I am NOT connected to the domain, I am just logging on locally. I cannot verify that the server is "Windows 7 ready", whatever that may mean, I do not know a lot about domains, but I do not see why I could not connect just because it is a different OS. Seems to me like it would be a setting on my computer. Thanks for the help.


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Response Number 3
Name: Jennifer SUMN
Date: May 29, 2009 at 23:55:44 Pacific
Reply:

Exchange uses AD/Domain accounts...not local ones. You can't authenticate if you're not logging into the Domain.

Why don't you ask your Exchange Admin for assistance?

EEOC


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Response Number 4
Name: kwchristensen
Date: May 30, 2009 at 08:26:26 Pacific
Reply:

I know I can log on to a local profile and set up outlook to connect to the exchange server because I do it all of the time in XP. I have to log on with my domain credentials, but as long as I do that it SHOULD work. The problem is in Win7 that outook doesn't seem to accept the credentials. I enter all of the MS Exchange info in the Mail profile setup identical to my local XP profile but I just keep getting prompted for the password.

FYI it may or may not be related, but it is basically identical to the situation when I try to connect to the Exchange Server with Evolution in Ubuntu.

Thanks


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Response Number 5
Name: Jennifer SUMN
Date: May 30, 2009 at 12:23:11 Pacific
Reply:

As I suggested; contact your Exchange Administrator.

EEOC


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