Hi, We have a bunch of users that are experiencing this problem with Outlook, and I've seen it in other places as well. The issue seems to be mostly with Outlook 2003 SP2, but some people with Outlook XP are experiencing the same thing. So you type a new email and hit send. The email is now in the outbox and sits there till you click on something else in Oulook (another message or another folder). The same thing for receiving messages, if you're working in another program and then come back to Outlook and click on something, a bunch of messages come in that should have come in on their own when you were working in the other program. "Send immediately when connected" is checked but it's obviously not working correctly. Anyone know of a patch or anything for this issue? Thanks

My guess is that you don't have Automatic send/receive configured. Tools Options Mail Setup Send/Receive Under setting for All Group Accounts, Is "Schedule an automatic send/receive..." checked and configured for a specific number of minutes? Life's more painless for the brainless.

view > enable status bar check if outlook is offline on the bottom right of outlook. if it's offline. click it and change to online

in a case where desktop is used, don't on on the cache mode. tools > option > mail setup > email account > view current account> change > more settings > advanced tab > uncheck cache mode

Thanks for your responses... "Schedule an automatic send/receive..." is checked and set to 1 minute. Outlook is Online Cache Mode is unchecked Additional thoughts? Thanks

What happens if you click on Edit for all accounts? Life's more painless for the brainless.

Send Mail Items and Receive Mail Items are both checked, and it displays my (the user's) mailbox, and no folders are checked.