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Outlook Address Book

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Name: airforce
Date: May 25, 2006 at 08:27:28 Pacific
OS: Windows XP
CPU/Ram: 2.8/512
Product: Dell
Comment:

I'm having problems with Outlook 2003. It is set up to go through our POP3 server. The global address list does not show up. I've tried to configure it by going to tool/send-receive/send-receive settings/ but the option to select the address book isn't available. Please help...

May the force be with you...



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Response Number 1
Name: Jennifer SUMN
Date: May 25, 2006 at 09:33:57 Pacific
Reply:

You won't find the Address Book in that location...

You're running through and Exchange server? What happens when you click on the Address Book Icon on your toolbar? Or, when you create a new message and click on the "To:" field, what do you see?

Life is more painless for those who are brainless.


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Response Number 2
Name: airforce
Date: May 25, 2006 at 09:48:54 Pacific
Reply:

Yes, I am running through an Exchange server. When I try to create a message I see an old contact list but not the global address list of everyone in the building. When I click on the Address Book Icon the same items show up. It is connected to the server because I receive messages and can also send them. I must have messed something up somehow.

May the force be with you...


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Response Number 3
Name: Jennifer SUMN
Date: May 25, 2006 at 10:22:30 Pacific
Reply:

Do you have the option to select your Global Address Book from the Drop-down arrow in the upper right hand corner?

Life is more painless for those who are brainless.


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Response Number 4
Name: airforce
Date: May 25, 2006 at 11:49:35 Pacific
Reply:

The icon is there. However, after I click on it the same list of contacts are displayed. There is also an option for Outlook Address Lists. When I click on it there are no Outlook entries displayed.

May the force be with you...


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