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Outlook 97 - unable to send email
Name: pkvg Date: October 12, 2004 at 20:59:45 Pacific OS: Windows Me CPU/Ram: Celeron/312MB
Comment:
I have just installed Office97 and Outlook97 on my Windows Me. I am able to receive emails but am unable to send messages in either Outlook and Outlook Express. I get the error messages: "mail.hostname.com not found" in Outlook and "unable to connect to server" in Outlook Express. I have checked all the settings in both for "My Outgoing server requires authentication" and this is not checked. I downloaded and applied Office SR2 patch but the problem persists.
Name: Bryco Date: October 13, 2004 at 06:00:49 Pacific
Reply:
"mail.hostname.com not found" is for incoming mail.
Outgoing mail is usually "smtp.hostname.com"
Check the settings again to make sure they are correct.
Otherwise it is possible that the mail server is down or offline. Check with your ISP.
HTH Bryan
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Response Number 2
Name: pkvg Date: October 13, 2004 at 07:23:38 Pacific
Reply:
Hi Bryan, Thanks for your tip. I called up my Tech support and they specified the outgoing email server to be named as mail.hostname.com and to leave "Login using Secure Password Authentication" blank (unchecked) and also "My server requires a secure connection (SSL)" to be blank/unchecked.
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Summary: I installed Windows XP Home SP2, and I am now unable to send email with Outlook 2000. Receiving works fine. When I try to send, I get the following error message. I've looked all over the place but...
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